Member Services Lead — Customer Experience

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

An established community service organization in Hong Kong is seeking a Member Services Supervisor to oversee daily operations and ensure excellent customer satisfaction. Candidates should have a degree preferably in Business Administration or Hospitality Management, with at least 3 years of related experience including supervisory roles. Proficiency in...

A hospitality recruitment firm in Hong Kong is seeking a Members Relations Officer to oversee daily member services and enhance guest experiences. The ideal candidate will have a Higher Diploma in Hospitality, along with at least one year of relevant experience. Strong communication skills in Cantonese and English are essential, with Mandarin as a bonus....

A leading coworking space provider in Hong Kong is seeking an Engagement Manager to deliver unparalleled customer service to clients and members. This role involves coordinating daily operations, managing member engagement, and maintaining the Centre's facilities. The ideal candidate should have at least 2 years of customer service experience and a...

A leading recruitment firm is seeking a Guest Relations Officer to create a welcoming environment for members in Hong Kong. You will provide exceptional customer service and foster member engagement while promoting the company's exclusive amenities. The ideal candidate has previous hospitality experience, strong organizational skills, and is bilingual in...

A regional coworking company in Hong Kong is seeking a Community Concierge who is energetic and passionate about delivering excellent customer service. The role involves supporting daily operations, assisting members with inquiries, and coordinating events. The ideal candidate will have strong interpersonal and communication skills, a HKDSE qualification,...

A leading waste services company in Hong Kong is seeking a Business Development and Customer Services Manager to lead a high-performing team. This role involves formulating marketing strategies, enhancing CRM systems, and ensuring operational efficiency in the resource recovery sector. The ideal candidate will have at least 10 years of experience in the...

Responsibilities Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members by answering enquiries and handling complaints efficiently and satisfactorily. Coordinate and communicate with various extra-departmental stakeholders to ensure a high level of customer satisfaction. Support and...

Responsibilities: Serve as a liaison person to oversee the daily operation of Member Services Office, including but not limited to engaging members, roster planning, budgeting and recruiting junior staff; Supervise a team of full-time and part-time staff in providing quality counter services; Maintain a good relationship with members by answering enquiries...

A leading club organization in Hong Kong is seeking an experienced Sports & Leisure Attendant for their Magic Valley facilities. You will manage reservations, oversee check-in and check-out processes, and ensure a safe environment for children. The ideal candidate is customer-focused, trustworthy, and has at least one year of experience in customer service....