Operations Support

2 weeks ago

hong kong, Hong Kong SAR China Cantor Fitzgerald Full time

Job Title Middle Office Support / Settlements Officer / Operations Officer Job Summary Cantor Hong Kong is currently seeking a Settlements Officer to interface with clients, clearing agents and front office colleagues for day‑to‑day and settlements processing. Job Responsibilities Provide direct support to trade lifecycle management including CTM matching, trade confirmation, and settlement for cash equities and fixed income products Monitor and resolve any trade exceptions (e.g., new sub‑account, security setup in back‑office systems, etc.) Work with traders to ensure trade details are booked accurately, and be responsible for trades amendments where required (e.g., brokerage, market fees, etc.) Closely communicate with custodian banks and clients to minimize unmatched or fail trades and escalate issues on a timely manner whenever it is required Conduct trade reconciliation (Front vs back‑office system FOBO) and cash/stock breaks (internal system vs custodian banks) Work with Internal Departments including Front Office, Onboarding/KYC, and IT for new book setup/new client onboarding Participate in system enhancement projects on system replacement, new products, and process improvement Identify, streamline, and resolve workflow issues; challenge the status quo and introduce process enhancements to manual and/or risky processes Job Requirements 2+ years of Middle Office support / Settlements experience is required Prior knowledge with Asia equity settlement practice of APAC markets is preferred Prior technical knowledge with Fidessa, Bloomberg (TOMS), Euclid, DTC, CTM, Traiana, Microsoft Outlook and Excel would be a plus Ability to operate HK Exchange terminals (e.g., CCASS, DCASS, HKATS) is preferred Knowledge of SWIFT standards & messaging is preferred Ability to prioritise daily workload and work in a fast‑paced environment Strong team player, quick learner, and resolute while under pressure Good written and presentation skills Willingness to work on public holidays whenever needed (on shift/rotation basis) Seniority Level Not Applicable Employment Type Full-time Job Function Accounting/Auditing, Finance, and Administrative Industries Financial Services and Banking Location Hong Kong SAR #J-18808-Ljbffr

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