Customer Service Manager Asia
3 days ago
We are seeking an experienced Customer Service Manager to lead our Hong Kong and APAC Customer Service team. The incumbent will oversee daily operations, coordinate closely with Purchasing, Logistics, and Sales teams, and ensure seamless delivery schedules in compliance with customer shipping deadlines. This role requires strong leadership and problem‑solving skills. Key Responsibilities Lead and supervise the Customer Service Team in all sales administration activities. Provide sales coordination support and resolve issues raised by customer service staff. Oversee ordering, picking, receipts, and returns of inventory; verify invoices and billings; resolve errors, discrepancies, claims, and complaints; coordinate shipping and delivery to customers. Monitor account performance, including collections and credit status, in line with company policies and procedures. Analyze data to track performance and develop improvement plans. Manage stock lists and advise on alternative items when inventory is insufficient. Prepare and deliver regular sales reports to management. Allocate and schedule team workloads; manage shifts and provide coverage during staff absences. Perform other related duties as assigned. Job Requirements Degree or above in Business or relevant disciplines. 8 years or above solid working experience. Working experience gained from MNC is an advantage. Attention to details, organized, logical thinking and self‑initiative. Good communication and interpersonal skills. Good command of English and Mandarin. Proficient in Microsoft Word and Excel. We offer an attractive remuneration package including 5‑day work, medical scheme and bank holidays to the right candidate. If you aspire to an exciting and rewarding career, please send a full resume with the expected salary and available starting date by clicking “APPLY NOW” to the Human Resources Department. #J-18808-Ljbffr
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Regional Customer Service Executive
5 days ago
Kowloon, Hong Kong SAR China Traffic Tech (Asia) Ltd Full timeAdd expected salary to your profile for insights About the role Traffic Tech (Asia) Ltd is seeking a talented Customer Service Executive to join our team in Tsim Sha Tsui Yau Tsim Mong District. This is a full-time position that will play a crucial role in delivering exceptional customer service and supporting our freight forwarding operations. What you'll...
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Assistant Finance Manager, Asia Pacific
2 weeks ago
Kowloon, Hong Kong SAR China Select Service Partner Asia Pacific Limited Full timeCompany Description We are the food travel experts. So what does that mean? It means that we are experts in creating and running food outlets in locations where people are on the move. Whether it's jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal...
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APAC Customer Service Manager
3 days ago
Kowloon, Hong Kong SAR China CHARGEURS PCC ASIA LIMITED Full timeA global company is seeking an experienced Customer Service Manager to lead its team in Hong Kong and APAC. This role involves overseeing operations, ensuring compliance with delivery schedules, and strong management of the Customer Service team. The ideal candidate should have at least 8 years of relevant experience, excellent leadership skills, and strong...
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Kowloon, Hong Kong SAR China BUILT-IN PRO Limited Full timeResponsibilities Oversee daily customer service operations to ensure all enquiries are handled promptly and professionally via phone, WhatsApp and other communication channels. Handle escalated cases including delivery issues, installation arrangements, order changes, cancellations and returns. Monitor service standards and ensure compliance with company...
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Asia FP&A Manager
2 weeks ago
Kowloon, Hong Kong SAR China Asia Infrastructure Solutions Limited Full timeAsia FP&A Manager This role is pivotal in driving financial planning and analysis across multiple operating units in the region, supporting strategic decision‑making and enhancing business performance. Responsibilities Lead and coordinate the preparation of annual budgets, periodic forecasts, and long‑term financial plans across Asia. Analyze financial...
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Asia Pacific FP&A Assistant Finance Manager
2 weeks ago
Kowloon, Hong Kong SAR China Select Service Partner Asia Pacific Limited Full timeA leading food travel service provider in Hong Kong is seeking an experienced finance professional to analyze financial performance and prepare reports for senior management. The ideal candidate will have a Bachelor's degree in accounting or finance, with at least 5 years of relevant experience. Strong proficiency in MS Excel and analytical skills are...
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Branch - Branch Operations & Services Manager
2 weeks ago
Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeBranch - Branch Operations & Services Manager Add expected salary to your profile for insights Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly...
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Strategic Manager, Corporate Affairs
2 weeks ago
Kowloon, Hong Kong SAR China AEON CREDIT SERVICE (ASIA) CO., LTD. Full timeA leading credit service provider in Asia is seeking a Manager for Corporate Affairs and Administration. The successful candidate will oversee various administrative services, manage budgets, and coordinate company events. Ideal applicants will have over 8 years of experience, including 3 years in management, strong communication skills, and a...
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Kowloon, Hong Kong SAR China DBS Bank Full timeOfficer, Customer Service Executive, Telemarketing Join to apply for the Officer, Customer Service Executive, Telemarketing role at DBS Bank Overview As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full...
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Customer Service Executive
1 week ago
Kowloon, Hong Kong SAR China Brink’s Inc Full timeJoin to apply for the Customer Service Executive role at Brink’s Inc 5 days ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Brink’s Inc Oversee transportation operations for accounts, including inbound and reverse logistics across different countries Manage customer inquiries and service requests via phone...
