Branch - Branch Operations & Services Manager

Branch - Branch Operations & Services Manager Add expected salary to your profile for insights Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures Keep record of all related Registers and perform Customer Risk Assessment Monitor the financial activities of accounts and report any irregularities to the Bank’s Money Laundering Control Officer Monitor the service quality of the branch and handle customers' complaints Monitor customer referral activities to ensure proper execution and meet the pre-set target Maintain the Bank's corporate image and comply with all internal guidelines and policies on corporate identity, occupational safety & health etc. Requirements University graduate or Certified Banker preferable Minimum of 10 years’ banking experience of which at least 5 yearsat supervisorylevel of branch operations Relevant HKIB qualification is an advantage Sound knowledge in branch operations and able to lead a team to ensure excellent services delivery Strong technical knowledge of the Bank’s products and services Good understanding of relevant branch policies, procedures, practices, rules and sales compliance requirements Pass in the Insurance Intermediaries Qualifying Examinations (IIQE Paper 1, 2, 3 or equivalent) Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer (HKSI Paper 1, 7, 8 or equivalent) Pass in the Mandatory Provident Fund (MPF) Proficient in both spoken and written English and Chinese, preferably including Putonghua This position is subject to the Mandatory Reference Checking (MRC) Scheme which is implemented by the Hong Kong Monetary Authority (HKMA). In the event of BEA proceeding with a potential offer, you are obligated to give consent for the bank to conduct reference checks with your previous employers as part of the final assessment of your suitability for this role. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website under the Industry Guidelines for FAQs regarding In-Scope Individuals in the MRC Scheme ( Further information can also be provided on request. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year. Unlock job insights AI Job match analysis Salary match Number of applicants Incorporated in Hong Kong in 1918, The Bank of East Asia, Limited ("BEA") is dedicated to providing comprehensive wholesale banking, personal banking, wealth management, and investment services to its customers in Hong Kong, the Chinese Mainland, and other major markets around the world. BEA is a leading Hong Kong-based financial services group listed on The Stock Exchange of Hong Kong, serving the needs of customers throughout Greater China and beyond, with total consolidated assets of HK$860.4 billion (US$110.1 billion) as of 31st December, 2023. BEA also operates one of the largest branch networks in Hong Kong, with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres. Incorporated in Hong Kong in 1918, The Bank of East Asia, Limited ("BEA") is dedicated to providing comprehensive wholesale banking, personal banking, wealth management, and investment services to its customers in Hong Kong, the Chinese Mainland, and other major markets around the world. BEA is a leading Hong Kong-based financial services group listed on The Stock Exchange of Hong Kong, serving the needs of customers throughout Greater China and beyond, with total consolidated assets of HK$860.4 billion (US$110.1 billion) as of 31st December, 2023. BEA also operates one of the largest branch networks in Hong Kong, with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres. Manager - Business Development (F&B or FMCG industry focus) KLN Logistics (Hong Kong) Limited 6d ago Analyst - Corporate Finance Wan Chai, Wan Chai District, HK 20d ago Admiralty, Central and Western District, HK #J-18808-Ljbffr