Regional Customer Service Executive
4 days ago
Add expected salary to your profile for insights About the role Traffic Tech (Asia) Ltd is seeking a talented Customer Service Executive to join our team in Tsim Sha Tsui Yau Tsim Mong District. This is a full-time position that will play a crucial role in delivering exceptional customer service and supporting our freight forwarding operations. What you'll be doing Serve as the primary point of contact for customers, responding to inquiries, addressing concerns, and providing solutions in a timely and professional manner. Process customer orders, track shipments, and provide updates on the status of deliveries. Collaborate with the logistics team to ensure the efficient and timely movement of freight. Maintain accurate records and documentation related to customer accounts and transactions. Identify opportunities to improve customer experience and suggest process improvements. Provide excellent customer service and ensure client satisfaction. What we're looking for Minimum 2‑3 years of experience in customer service in the freight forwarding or logistics industry. Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues. Excellent problem‑solving and critical thinking skills to handle customer inquiries and issues. Proficient in computer skills, including Microsoft Office suite and customer relationship management (CRM) software. Ability to work in a deadline‑driven environment and prioritize tasks effectively. Detail‑oriented with a commitment to accuracy and maintaining meticulous records. What we offer At Traffic Tech (Asia) Ltd, we are dedicated to fostering a supportive and collaborative work environment. We offer a 5‑day work week with a range of employee benefits, including health insurance, 11 days annual leave, double pay on bank holidays, and paid sick leave. About us Traffic Tech (Asia) Ltd provides freight forwarding and logistics services with a strong focus on innovation and customer service. We have established a reputation for delivering reliable and efficient solutions to our clients. Our team of dedicated professionals is committed to driving the success of our customers and contributing to the growth of the transport and logistics industries. Apply now and join our dynamic team #J-18808-Ljbffr
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Regional Customer Service Adviser
2 days ago
Kowloon, Hong Kong SAR China Bupa Full timeRegional Customer Service Adviser Location: The Quayside, Hong Kong Job Type: Permanent, Full Time – 38.75 hours per week, rotating shifts including weekends and public holidays At Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. As a Regional Customer Service Advisor, you’ll be at the heart of that...
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Customer Service Executive
1 week ago
Kowloon, Hong Kong SAR China Brink’s Inc Full timeJoin to apply for the Customer Service Executive role at Brink’s Inc 5 days ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Brink’s Inc Oversee transportation operations for accounts, including inbound and reverse logistics across different countries Manage customer inquiries and service requests via phone...
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Customer Services Executive
1 week ago
Kowloon, Hong Kong SAR China Brink’s Inc Full timeOverview Customer Services Executive role at Brink’s Inc Responsibilities Oversee transportation operations for accounts, including inbound and reverse logistics across different countries Manage customer inquiries and service requests via phone calls and email conversations Plan and schedule shipments, taking into account customer requirements, service...
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Regional Freight Customer Care Executive
4 days ago
Kowloon, Hong Kong SAR China Traffic Tech (Asia) Ltd Full timeA logistics company in Hong Kong is seeking a Customer Service Executive to enhance customer experience and support freight forwarding operations. The role requires 2-3 years of customer service experience, ideally in logistics, along with strong communication and problem-solving skills. You will handle customer inquiries, process orders, and collaborate...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeSenior Executive/Executive, Customer Service Operations Add expected salary to your profile for insights iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced...
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Operations Executive
2 weeks ago
Kowloon, Hong Kong SAR China GOGO TECH LTD Full timeResponsibilities To handle incoming calls and requirement from customer and driver Support day to day operation of billing and revenue management To be responsible for order taking and driver co-ordination Solve problems and analyse information accurately with appropriate speed Handle and respond to customer enquires Assist manager to execute daily...
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Kowloon, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full timeJob Description - Officer, Customer Service Executive, Telemarketing, Consumer Banking (WD69065) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans...
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Kowloon, Hong Kong SAR China DBS Full timeJob Description - Officer, Customer Service Executive, Telemarketing ) Job Description Officer, Customer Service Executive, Telemarketing - ( ) Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has...
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Kowloon, Hong Kong SAR China DBS Bank Full timeOfficer, Customer Service Executive, Telemarketing Join to apply for the Officer, Customer Service Executive, Telemarketing role at DBS Bank Overview As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full...
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Customer Success Executive
4 days ago
Kowloon, Hong Kong SAR China Finda Cloud Technology Full time4 days ago Be among the first 25 applicants FindaCloud is a fast-growing APAC SaaS distributor working with leading vendors like Freshworks, Acronis, and other AI, cloud and security solutions. We support partners across HK, SG, MY, PH, JP and the wider region, with a young and energetic team. We are looking for a talent to support both Customer Success and...
