Client Service Manager

16 hours ago

Hong Kong Island, Hong Kong SAR China Jupiter Full time

The Value of Active Minds About Jupiter Jupiter is one of the UK’s leading investment management companies with around 500 employees and £47.1 billion worth of assets under management (as at 30th June 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA, APAC and the US. Background The is a Sales-support role based in Hong Kong, reporting to Head of Sales, North Asia. The role is integral to the Jupiter sales team covering North Asia. The incumbent will be required to provide sales support functions to the North Asia Sales team with the goal of building the Asia business. We are looking for a team player with strong communication and interpersonal skills, high energy and a positive learning attitude with the ability to use their own initiative. Relevant client service experience would be preferable. A genuine interest to learn and excel will be key in identifying the most suitable candidate. Key Responsibilities Ensuring a self-discipline and understanding to achieve high standards of client service with consistent & relevant follow-up and follow-through. Assisting Sales Directors with sales pitches, client meetings and queries. Working closely with Marketing team to organise and host client events, and provide support to campaigns. Working with Client Service in Singapore and globally to coordinate efforts in supporting client needs. Collecting data, coordinating and working closely with colleagues from various departments to complete client DDQs and RFPs. Assisting with daily client email traffic, ensuring requests are managed in an efficient and timely manner. Be well‑versed in client account opening and maintenance procedures. Working with Legal, Compliance and Oversight officers on client onboarding. Working with Client Reporting to complete regular reports for clients. Upkeeping the Salesforce database. Contribute to improvements in the working processes of the Sales team. Support Head of Hong Kong in basic office logistics, and administration. Desired Skills / Experience 3-5 years relevant industry experience Direct sales / client‑facing / business development experience would be preferable but not essential if other skills are evident. Good knowledge of, and interest in financial markets and investments Strong communication and interpersonal skills, including good written English Team player mentality Positive, can‑do attitude Affable and likeable personality Don’t meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don’t think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role. #J-18808-Ljbffr

  • Client Services Manager

    1 week ago

    Hong Kong Island, Hong Kong SAR China Fidelity (Far East) Trading Company Limited Full time

    Client Services Manager About the Opportunity Job Type: Permanent Application Deadline: 31 January 2026 Job Description Title : Client Services Manager Department : Regional Institutional Service Location : Hong Kong Reports To : Client Services & AML-KYC, Senior Manager, APAC ex Japan Level : Manager We’re proud to have been helping our clients build...

  • Client Services Manager

    16 hours ago

    Hong Kong Island, Hong Kong SAR China 475 FIL Asia Holdings Pte Ltd HK Branch Full time

    Description Title Client Services Manager Department Regional Institutional Service Location Hong Kong Reports To Client Services & AML-KYC, Senior Manager, APAC ex Japan Level Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other -...

  • Client Services Manager

    16 hours ago

    Hong Kong Island, Hong Kong SAR China Avenir Group Full time

    Avenir Capital is a pioneering investment group dedicated to the strategic integration of traditional finance and digital assets, driving innovation to build a leading financial ecosystem and infrastructure. Through an integrated framework of Investment, Incubation, and Operations, the group focuses on digital asset management, trading and financial service...

  • Client Services Manager

    1 week ago

    Hong Kong Island, Hong Kong SAR China Impala Services Ltd. Full time

    We are looking for : a detail-oriented Client Services Manager to lead financial publishing projects for listed companies — Annual Reports, IPO Prospectuses, and ESG disclosures — from briefing to final delivery. This is not a junior coordination role focused on passing emails around. You will be the bridge between the client, auditors, designers, and...

  • Assistant Client Service Manager

    1 week ago

    Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full time

    Assistant Client Service Manager – Private Banking & Trust Services Hang Seng's Private Banking provides bespoke services for high‑net‑worth individuals, offering tailored investment advice, capital solutions, health & protection, and trustee services. As part of this team, you will build close relationships with clients, deliver professional advice,...

  • Client Service Manager, FSI

    16 hours ago

    Hong Kong Island, Hong Kong SAR China Claremont Consulting Full time

    Job Duties To originate technology services and implementation opportunities for dedicated key account. Support the Client Service Lead to originate, shape and drive winning strategic deals. Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities...

  • Partnerships Senior Manager, Southeast Asia

    1 week ago

    Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full time

    Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...

  • Head of Client Service

    7 days ago

    Hong Kong Island, Hong Kong SAR China Projob21.com Ltd. Full time

    An international wealth management firm in Hong Kong is seeking a Head of Client Service & Business Management. The ideal candidate will manage client service operations, drive strategic initiatives, and oversee a team of service managers. With over 13 years of experience in a private banking environment, the candidate should possess strong leadership skills...

  • Client Relationship Manager

    1 week ago

    Hong Kong Island, Hong Kong SAR China The Edge Partnership Holdings Limited Full time

    Client Relationship Manager - Corporate Services Our client is a reputable global professional services firm looking to hire an experienced client relationship manager within their corporate services team. Key Responsibilities: Portfolio Management: Ensure compliance with government regulations and internal KYC/CDD procedures, maintaining accurate accounts...

  • Client Services Manager – Corporate Secretarial

    7 days ago

    Hong Kong Island, Hong Kong SAR China Hyphen Connect Full time

    A corporate services provider in Hong Kong is seeking an Account Manager to lead their client services function. In this role, you will manage client onboarding, liaise with clients, and collaborate with the compliance team on KYC procedures. The ideal candidate will hold a degree in a relevant field and possess at least 2 years of corporate services...