Client Relationship Manager

3 days ago

Hong Kong Island, Hong Kong SAR China The Edge Partnership Holdings Limited Full time

Client Relationship Manager - Corporate Services Our client is a reputable global professional services firm looking to hire an experienced client relationship manager within their corporate services team. Key Responsibilities: Portfolio Management: Ensure compliance with government regulations and internal KYC/CDD procedures, maintaining accurate accounts receivable within the CRM portfolio. Client Relationship Building: Develop trusted relationships with clients, becoming their primary contact for non-legal queries and workflows through proactive client care. Point of Contact: Act as a liaison for clients, facilitating communication between the client and internal teams on administrative, compliance, and non-billable matters, including client portal access and billing inquiries. Collaboration for Growth: Work closely with relationship partners and senior colleagues to identify opportunities for expanding and cross‑selling services, based on knowledge of client businesses and needs. Marketing Engagement: Distribute marketing materials to clients and external intermediaries as appropriate to enhance visibility and engagement. Event Coordination: Collaborate with marketing teams to organize seasonal client engagement activities and initiatives. Ad Hoc Projects: Support broader initiatives and projects within the organization as required by management. Qualifications: Education: Bachelor's degree required. Experience: Proven experience in a professional services, business development, or relationship management role. Organizational Skills: Highly organized and detail‑oriented with strong administrative skills and the ability to manage multiple tasks effectively. Industry Knowledge: Understanding of industry dynamics and market sector trends. Time Management: Ability to meet tight deadlines and work independently or collaboratively. Analytical Skills: Strong analytical mindset with comfort in optimizing processes. Trustworthiness: High level of integrity, handling confidential and sensitive information with discretion. Interpersonal Skills: Excellent interpersonal skills, capable of engaging effectively with colleagues and clients at all levels. Communication Skills: Exceptional written and verbal communication skills in English. Digital Proficiency: Proficient in Microsoft Windows, Word, Excel, Outlook, and PowerPoint. Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful. #J-18808-Ljbffr

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