(Senior) Bullion Operations Manager
3 days ago
Job No.: 499468
Employment Type: Full time
Departments: Global Markets
Job Functions: Bank Operations
The Bullion Operations Manager is responsible for overseeing the daily operations of bullion handling, storage, and transportation. This role ensures compliance with all regulatory requirements and maintains relationships with clients and vendors. The Bullion Operations Manager will also work with teams within Global Markets, Bank-wide Operations, Finance, and Compliance departments to ensure the secure and efficient handling of precious metals.
Key Responsibilities:
- Oversee the receipt, storage, and dispatch of bullion
- Coordinate with Bullion Trading team, Vault Management team, and transportation service providers for the secure storage and transfer of bullion
- Monitor and maintain inventory levels, ensuring accurate records and reconciliation of inventory
- Preparation of itemized invoices
- Perform KYC and AML reviews for bullion customers
- Build and maintain relationships with potential clients to understand their precious metal business needs
- Dealing and responding to internal and external customers’ queries
- All other bullion related businesses
Experience required:
- At least 5 years in bullion operations/logistics experience
- Familiar with risk and compliance management practices in the precious metal industry
- Knowledge of precious metals, investment markets, and financial products
- Customer service experience
Skills required:
- Strong communication and interpersonal skills
- Ability to work independently and be a team player
- Self-motivated and result-driven
- Excellent written and verbal communication skills in Chinese and English
- Positive “Can-do” attitude is essential
If an applicant fully meets the above experience and skills, the position of Senior Bullion Operations Manager can be offered.
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