Operations Manager

7 days ago


hong kong, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time

We are seeking a reliable and motivated Operations Manager to join our client’s dynamic team in the insuretech industry. If you are passionate about driving operational excellence and fostering strong relationships within a collaborative environment, we encourage you to apply.

Responsibilities:

  • Oversee all operational matters, ensuring adherence to business procedures, quality standards, and timelines.
  • Support client management by facilitating onboarding processes and maintaining clear communication.
  • Act as the primary contact for system and platform projects, ensuring effective communication and collaboration with other departments.
  • Develop and maintain strong relationships with business units and external clients.
  • Identify opportunities for process enhancements and improvements and support problem-solving activities.
  • Effectively communicate operational and regulatory updates while overseeing documentation and procedures.
  • Create, manage, and streamline a comprehensive set of business procedures to enhance operational efficiency.
  • Ensure compliance with company policies and standard operating procedures.

Requirements:

  • Bachelors Degree in Business Administration or a related field.
  • Experience in insurance operations and products is highly desirable.
  • Strong organizational and problem-solving abilities, including root-cause analysis and troubleshooting.
  • Eager to develop skills through training and continuous learning.
  • Fluent in English; proficiency in Cantonese and Mandarin is preferred (additional languages are a plus).
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Project Management, and Administrative

Industries

Insurance and Insurance Agencies and Brokerages

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