Assistant Deskside Service Delivery Lead

SW8103 | 20 Jan 2021 Assistant Service Delivery Manager (Helpdesk/Deskside) Responsibilities Manage APAC EUS service performance (primary-Deskside support), SLA, CSAT, EUS Compliant, etc. Able to work with client project and architecture team to enable country Deskside support team to support EUS application launch Monitor, control and support service...

Deskside Support Lead (Windows, Office 365, endpoint) $30k The Deskside Support Lead will manage and support a team of four engineers (two deskside). This role combines leadership responsibilities with active technical involvement. The Lead will participate from the project transition stage through steady‑state operations, ensuring consistent service...

Deskside Support Lead 25k Michael Page – Join to apply for an exciting role in the Technology & Telecoms sector. About Our Client Our client is a well‑established entity in the Technology & Telecoms industry, committed to delivering innovative solutions and maintaining high standards in technology services. Job Description Lead, coordinate, and support a...

Network support (LAN/WAN, routers, switches, Wi‑Fi) Hardware troubleshooting Two deskside and two network Job Overview The Deskside Support Lead will manage and support a team of four engineers (two deskside). This role combines leadership responsibilities with active technical involvement. The Lead will participate from the project transition stage...

As a Deskside Support Lead, you will be responsible for providing exceptional technical support and ensuring smooth IT operations within the organization. This role requires strong technical skills and the ability to effectively manage and resolve IT-related issues. Our client is a well-established entity in the Technology & Telecoms industry. As a large...

Service Delivery Manager (Managed Services) Client Description Company: This company is a leading provider of telecommunications and IT services, delivering innovative solutions that enhance connectivity and operational efficiency for businesses. Their focus on customer satisfaction drives their commitment to service excellence. Location: Kowloon Bay Nature:...

A leading property development company in Hong Kong is looking for an experienced IT Service Manager to lead the helpdesk and deskside support teams. Candidates must have at least 8 years of experience in IT service management, familiarity with ITIL standards, and proficiency in PowerShell. The role focuses on improving service delivery and customer...

Deskside /Desktop IT Services & Operations/IT Support Specialist Add expected salary to your profile for insights Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer...

A consulting technology firm in Hong Kong is seeking a Deskside Supervisor to manage on-site teams delivering efficient support and troubleshooting operations. The ideal candidate should have a higher diploma in Computer or related fields and at least 4 years of experience in team management and IT support. Responsibilities include resolving VIP user issues,...

A leading staffing and workforce solutions provider in Hong Kong is seeking a Deskside Support Lead to manage a team of engineers while ensuring excellent service delivery and incident resolution. The ideal candidate will have over 3 years of IT support experience, a strong technical background in Windows and Office 365, and will possess excellent...