PrimeCredit Limited | Customer Service Officer, Service Hotline

Job Responsibilities Min. 1 yr’s exp in corporate banking business Achieve / exceed the business targets set Follow Anti-money Laundering Policies and Procedures Work to follow up on approval and drawdown Min. 2 years experience in financial institutions Good command of written and spoken English Take ownership of every aspect of your projects Strong...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

Officer, Customer Services (Contact Centre - SME) Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer.  Acquire SME business by inbound tag-on or outbound tele-marketing.  Deliver consistent quality...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking,...

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets. Main Responsibilities: Promote the bank’s loan products to new and existing customers with the purpose of generating business revenue to...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

As a Customer Service Acquisition Professional with the International Executive Service Corps, you will be responsible for delivering exceptional customer service and acquiring new business opportunities. Main Responsibilities:Achieve high standards of service quality to maintain a professional imageHandle customer inquiries, feedback, and instructions...

Senior Officer, Personal Lines (GI Hotline) Apply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id 24100276 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...

About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...

About the RoleWe are seeking an exceptional Senior Customer Services Manager to lead our customer experience team at TaiKang (Hong Kong) Preparatory Office.Job ResponsibilitiesThe successful candidate will be responsible for:Leading a Team to Achieve KPIs and Drive EfficiencyMonitoring Hotline and Counter ServicesHandling Complaints and Collaborating with...

About the RoleAt AIA International Limited, we are committed to creating a healthier and more sustainable future for everyone.We are seeking an ambitious Customer Service Professional to join our team. As a key member of our operations process, you will be responsible for handling customer enquiries and complaints regarding various activities.Your primary...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

AIA International Limited is embarking on an exciting journey to create a healthier, more sustainable future for everyone. At the core of this endeavor is our ambition to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with, and...

Assistant Financial Services Manager / General Banking Officer Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers’ needs. Main Responsibilities: Meet and exceed sales target assigned. Responsible for full...

AIA International Limited is committed to creating a healthier, more sustainable future for everyone.We are seeking an ambitious and driven Customer Service Advisor to join our team in Hong Kong. As a key member of our customer service team, you will be responsible for handling customer inquiries and complaints regarding all activities in operation...

Senior Officer, Unsecured Lending Advisory Service Post Date 02/08/2024 Division Retail Banking Department/Branch Card Business & Unsecured Lending Reporting to Senior Manager, Unsecured Lending, you are supposed to meet and/or exceed personal loan acquisition sales and revenue targets by generating new businesses and provide customized solution to meet...

Counter Services Officer (Part Time for experienced Teller, retired also welcome) Post Date: 11/06/2024 Division: Retail Banking Department/Branch: Branch Reporting to the Branch Manager/Assistant Branch Manager/Assistant Customer Services Manager, the Counter Services Officer will be responsible for handling counter transactions and assisting in back...

Handle customer service hotlines and provide ease of contact service to customers. Support customer accounts with effective order management and service coordination. Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications. Handle service requests raised by customers and relate...