Temporary Operations Assistant, Operations Services

3 days ago

Kowloon, Hong Kong SAR China Octopus Holdings Limited Full time

Temporary Operations Assistant, Operations Services (1 year assignment period) Process various types of customer requests relating to Octopus services Prepare reports for daily reconciliation Provide general clerical and administrative support Carry out works according to predefined operating procedures and service standards Work at locations other than office premises in headquarters for project support when required Requirements: HKCEE/HKDSE with 5 subjects passed (Grade E/Level 2) including English, Chinese and Mathematics Minimum 1 year clerical working experience Familiar with Microsoft Word and Excel Accurate and fast English and Chinese typing speed not less than 35 wpm Good interpersonal skills and customer service awareness Good command of spoken and written English and Chinese Experience of working at financial institutions would be an advantage Your application will include the following questions: How many years' experience do you have as an operations assistant? Which of following statements best describes your right to work in Hong Kong? Do you have experience in administration? What's your expected monthly basic salary? Which of the following Microsoft Office products are you experienced with? What's your average typing speed? Do you have data entry experience? We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now" Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities. We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services. There are over 160,000 acceptance points for Octopus cards in Hong Kong, spanning across the city. We have over 30 million Octopus cards and products in circulation. We handle 15 million transactions a day with transaction value of HK$260 million. Our Vision: To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission: Making everyday life easier. Our Values: Customer Centricity, Simplicity, Inclusiveness & Trustworthiness. Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society Location: Quarry Bay, Eastern District, HK #J-18808-Ljbffr

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