Customer Relations Officer

Customer Relations & Complaint Resolution Officer We are looking for a responsible and detail-oriented Customer Relations & Complaint Resolution Officer to handle customer complaints, manage refund requests, and coordinate cases involving the Consumer Council and other regulatory bodies.This position plays a key role in ensuring fair resolution, maintaining...

Add expected salary to your profile for insights Our client is a leading innovator in the travel amenity industry, delivering bespoke, premium concepts for airlines worldwide. Our partnerships with major global carriers have earned us a reputation for excellence and creativity. Key Responsibilities Support end-to-end execution of customer projects and...

Officer (Property Operations & Customer Relations) Handle customer-related matters, including flat handover cases, after-sales issues, and property management items for residential projects. Coordinate pre-handover inspection, documentation and materials. Handle general inquiries and complaints related to handover and defect rectification, taking follow-up...

A leading customer service organization in Hong Kong is seeking a Customer Relations & Complaint Resolution Officer. The successful candidate will manage customer complaints, process refund requests, and coordinate with regulatory bodies to ensure fair resolutions. Ideal candidates should have a diploma in Business Administration, 3-5 years of relevant...

A property management firm in Hong Kong is seeking an Officer for Property Operations & Customer Relations. This role involves handling customer matters, coordinating inspections, and ensuring quality service delivery on residential projects. The ideal candidate will have a Bachelor’s degree in Property Management or a related field, with at least 2 years...

A Fintech firm in Hong Kong is seeking a Customer Relations Officer to provide comprehensive support and resolve client inquiries. The ideal candidate will have a diploma in Business Administration and excellent communication skills. Responsibilities include achieving sales targets, enhancing customer experience, and maintaining records of client...

Senior Officer, Control & Quality Assurance (Customer Relations) Add expected salary to your profile for insights The Senior Officer, Control and Quality Assurance is a critical role contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met. Conducting independent assurance activities to...

A leading service provider in Hong Kong is seeking a Customer Service Officer to enhance customer relationships and provide quality service. Responsibilities include managing customer enquiries, ensuring timely delivery of products, and liaising with manufacturing units. The ideal candidate should be a Diploma holder or University graduate with at least 2...

Officer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform...

Senior Customer Relations Manager Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...