Customer Relations
4 days ago
A leading customer service organization in Hong Kong is seeking a Customer Relations & Complaint Resolution Officer. The successful candidate will manage customer complaints, process refund requests, and coordinate with regulatory bodies to ensure fair resolutions. Ideal candidates should have a diploma in Business Administration, 3-5 years of relevant experience, and skills in communication, negotiation, and problem-solving. This role also requires proficiency in English and Chinese, along with knowledge of MS Office and CRM systems.#J-18808-Ljbffr
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Senior Customer Relations Manager
4 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSenior Customer Relations Manager Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...
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Customer Relations
4 days ago
Kowloon, Hong Kong SAR China Chong Hei Group Holding Limited Full timeCustomer Relations & Complaint Resolution Officer We are looking for a responsible and detail-oriented Customer Relations & Complaint Resolution Officer to handle customer complaints, manage refund requests, and coordinate cases involving the Consumer Council and other regulatory bodies.This position plays a key role in ensuring fair resolution, maintaining...
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Assistant Customer Relations Manager
4 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers grow faster than others. HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance...
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Property Operations
2 days ago
Kowloon, Hong Kong SAR China Vanke Holdings (Hong Kong) Company Limited Full timeA property management firm in Hong Kong is seeking an Officer for Property Operations & Customer Relations. This role involves handling customer matters, coordinating inspections, and ensuring quality service delivery on residential projects. The ideal candidate will have a Bachelor’s degree in Property Management or a related field, with at least 2 years...
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Kowloon, Hong Kong SAR China Vanke Holdings (Hong Kong) Company Limited Full timeOfficer (Property Operations & Customer Relations) Handle customer-related matters, including flat handover cases, after-sales issues, and property management items for residential projects. Coordinate pre-handover inspection, documentation and materials. Handle general inquiries and complaints related to handover and defect rectification, taking follow-up...
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Customer Relations Officer
6 days ago
Kowloon, Hong Kong SAR China ADECCO Personnel Limited Full timeAdd expected salary to your profile for insights Our client is a leading innovator in the travel amenity industry, delivering bespoke, premium concepts for airlines worldwide. Our partnerships with major global carriers have earned us a reputation for excellence and creativity. Key Responsibilities Support end-to-end execution of customer projects and...
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Fintech Customer Success
4 days ago
Kowloon, Hong Kong SAR China EQLife Limited Full timeA Fintech firm in Hong Kong is seeking a Customer Relations Officer to provide comprehensive support and resolve client inquiries. The ideal candidate will have a diploma in Business Administration and excellent communication skills. Responsibilities include achieving sales targets, enhancing customer experience, and maintaining records of client...
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Customer Relations Officer
4 days ago
Kowloon, Hong Kong SAR China EQLife Limited Full timeCustomer Relations Officer (Fintech and Financial Industry) Provide comprehensive and professional support to clients such as handling and resolving client’s enquiries, requests and complaints. Handle and resolve customer queries and requests via phone and email. Coordinate with operations department to enhance operation efficiency and customer experience....
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Customer Relations
4 days ago
Kowloon, Hong Kong SAR China Checkpoint Systems Limited Full timeA leading service provider in Hong Kong is seeking a Customer Service Officer to enhance customer relationships and provide quality service. Responsibilities include managing customer enquiries, ensuring timely delivery of products, and liaising with manufacturing units. The ideal candidate should be a Diploma holder or University graduate with at least 2...
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Senior Officer, Control
4 days ago
Kowloon, Hong Kong SAR China BUPA Asia Limited Full timeSenior Officer, Control & Quality Assurance (Customer Relations) Add expected salary to your profile for insights The Senior Officer, Control and Quality Assurance is a critical role contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met. Conducting independent assurance activities to...