Fintech Customer Success

A leading FinTech vendor in Hong Kong is seeking a Customer Service representative to manage client accounts and ensure customer satisfaction. Responsibilities include liaising with customers, following up on queries, and assisting in retention strategies. The ideal candidate should have relevant experience or be a fresh graduate, possess good communication...

A leading floral conglomerate in Asia is seeking a motivated Customer Services & Sales Admin to enhance customer inquiries and order processes. This position requires at least 1 year of customer service experience along with proficiency in Excel and languages including English, Cantonese, and Mandarin. The successful candidate will handle customer inquiries,...

Customer Relations Officer (Fintech and Financial Industry) Provide comprehensive and professional support to clients such as handling and resolving client’s enquiries, requests and complaints. Handle and resolve customer queries and requests via phone and email. Coordinate with operations department to enhance operation efficiency and customer experience....

Lead the execution of FinTech initiatives and oversee the operational integrity of FinTech systems and services Liaise with internal departments and external partners to ensure seamless functionality and performance of FinTech platforms Engage with stakeholders including the Hong Kong Monetary Authority, Hong Kong Association of Banks, and financial...

A leading decoration industry firm in Hong Kong is seeking a Customer Services Officer to handle customer inquiries and improve service operations. The ideal candidate should have at least 2 years of experience in customer service, be fluent in Chinese, and possess excellent communication skills. Responsibilities include monitoring renovation projects,...

Customer Relationship Manager (22-35K) Welcome Fresh Grad Location: Tsim Sha Tsui Salary: Negotiable (22-35K) 5 Days work Mentorship program will be offered to newcomers Medical and life insurance offer Bonus offer including Quarterly, Year-ends and Performance bonus Job Highlights We are a reputable local Bank in Hong Kong looking for a customer...

A fintech company in Hong Kong is seeking a skilled Backend Developer to architect and build core services for their payment processing platform. The successful candidate will have 3-5 years of experience with Node.js and TypeScript, and a solid understanding of relational databases and RESTful API design. Responsibilities include optimizing system...

A leading fintech company is seeking a dynamic Sales & Marketing Executive in Hong Kong to spearhead local events, partnership development, and marketing initiatives. The successful candidate will be responsible for executing events that align with sales objectives, secure partnerships, and manage post-event engagement. A degree in Marketing or related...

A leading fintech company in Hong Kong is seeking a Senior Client Project Manager to oversee and manage the end-to-end implementation of solutions for clients. This role is critical in bridging sales promises with successful project delivery. The ideal candidate will have 5+ years in client-facing project management, a strong understanding of payment...

A fintech company based in Hong Kong is seeking an Associate/Senior Associate for Client Onboarding and KYC. The role involves facilitating customer onboarding, performing KYC/AML due diligence, and collaborating with various departments. Candidates should have a Bachelor's in a related field and at least 3 years of experience in SME/Commercial banking, with...