Business Operation Manager- E-commerce

Company Overview CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 58th on the Fortune Global 500. Our company strives to offer superior service experience and to become the preferable digital partner for customers. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high-caliber professionals to join us. Responsibilities Combine market trends with the company's direction to plan the e-commerce platform's business strategy. Set sales targets and plans for each period. Research industry trends to formulate short- and long-term strategies and maintain the platform's competitiveness. Optimize the full-process operation rules of products. Monitor data and adjust strategies accordingly. Plan major promotional activities and coordinate resources to achieve the expected results. Analyze product data for promotion planning. Optimize product listing information. Be responsible for new media operations to increase product sales and platform traffic. Lead the team, allocate tasks reasonably, set performance targets to motivate team members. Organize training and communication activities, and coordinate cross-departmental cooperation. Develop recruitment strategies to attract high-quality merchants. Screen, negotiate, and sign contracts with them. Provide guidance, training, and conduct evaluation and assessment. Assist in any ad hoc projects. Qualifications Be familiar with the entire e-commerce process, master skills in shopping, sales, and promotion, and have insights into industry trends. Possess data analysis skills and be proficient in using office software to support business decision-making with data. Hold a bachelor's degree or above, have more than 5 years of relevant work experience, and more than 2 years of e-commerce operations management experience. Majors in e-commerce, marketing, etc. are preferred. Able to plan, observe, and judge the market. Be familiar with buyers' psychology and consumption behavior. Be able to independently plan innovative and targeted online marketing campaigns and implement them. Priority will be given to candidates with experience in promoting on major e-commerce platforms in Hong Kong and the Chinese mainland, community operations, and new media communication. Strong communication, coordination, and problem-solving skills. Familiarity with the Hong Kong cross-border transportation tourism market, extensive experience in industry operations, and preference for candidates with experience in well-known OTA platforms. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Candidate with less experience may be considered as Assistant Manager. When you work 5 days work 8 hours/day What you enjoy Discretionary Performance bonus Medical insurance Birthday gift Marriage leave Birthday leave CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only. Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following data analytics tools are you experienced with? How many years' experience do you have as a Business Operations Manager? Which of the following statements best describes your right to work in Hong Kong? How many years of business management experience do you have? What's your expected monthly basic salary? #J-18808-Ljbffr