Senior Customer Support Specialist

Senior MacroSAN Storage Technical Support Specialist Provide expert-level technical support for the full range of MacroSAN storage products (SAN, NAS, Distributed, Object) to clients in Hong Kong and the Greater Bay Area. Lead initial deployment, system testing, and emergency troubleshooting with root cause analysis for critical issues Develop high-quality,...

A Hong Kong-listed company is seeking a (Senior) Customer Service Officer to deliver exceptional service by managing customer inquiries and complaints effectively. The role requires strong communication skills in English, Cantonese, and Mandarin, along with the ability to work independently and as part of a team. Fresh graduates are welcome, while candidates...

Senior Product Specialist / Product Specialist (Surgery) Provide clinical support & troubleshoot medical equipment for healthcare professionals. Assist healthcare professionals in becoming familiar with equipment features and usage. Develop, build, and strengthen long‑term collaborations with distributors and healthcare professionals. Organize and conduct...

Senior Specialist / Specialist (Teaching & Learning Support) (Temporary Appointment) (two posts) (Ref. ) Join to apply for the Senior Specialist / Specialist (Teaching & Learning Support) role (temporary, two posts, each for twelve months) at The Hong Kong Polytechnic University . Duties Support setup, maintenance, integration, and troubleshooting of...

A leading international financial services provider in Hong Kong is seeking a Senior Customer Service Representative. The role involves handling outbound calls, resolving customer issues, and adhering to service standards. Ideal candidates will have customer service experience, preferably in a call center, and a relevant diploma. The company fosters a...

Join to apply for the Customer Success Specialist role at TD SYNNEX Job Purpose This solution‑focused professional will be responsible for new/old opportunities within existing and prospective clients. Responsibilities Drive sales of resold services such as renewals, product support, etc. Address end customers, channel partners & vendors. Work with...

Responsibilities Respond to patient inquiries and manage appointments efficiently. Handle front desk reception and process payments. Dispense medications as required. Assist Western doctors during consultations and support Traditional Chinese Medicine practitioners with acupuncture and cupping. Introduce clinic services and pricing to patients. Conduct...

Senior Product Specialist/ Product Specialist (Orthopaedics). Transmedic Group is a leading provider of advanced medical technologies with offices in Singapore, Malaysia, Indonesia, Thailand, Philippines and Hong Kong. Provide clinical support & trouble shooting of medical equipment to healthcare professionals Assist healthcare professionals to become...

A logistics company in Hong Kong is seeking an individual to coordinate shipping documentation and provide excellent customer service. Responsibilities include assisting in sales support, handling inquiries, and ensuring timely delivery of products. The ideal candidate should have a minimum of DSE/Form 5 education and 2-3 years of relevant experience in...

A leading global banking institution is seeking a Customer Complaints Support Officer in Hong Kong. This role involves supporting the Customer Relations Manager to effectively handle customer complaints throughout the complaint process, documenting cases, and compiling reports. Ideal candidates will have secondary education or equivalent, customer-facing...