Customer Success Specialist

8 hours ago

Kowloon, Hong Kong SAR China TD SYNNEX Full time

Join to apply for the Customer Success Specialist role at TD SYNNEX Job Purpose This solution‑focused professional will be responsible for new/old opportunities within existing and prospective clients. Responsibilities Drive sales of resold services such as renewals, product support, etc. Address end customers, channel partners & vendors. Work with internal product sales teams to drive incremental revenue opportunities. Meet or exceed assigned sales target. Perform reporting functions on an ongoing and timely basis including quotes, bookings and renewals. Meet end users/partners to convey the benefits of our services and pricing. Generate documentation to ensure orders booked are invoiced in a timely manner. Pursue discussions with buyers for payment realization within the credit period. Develop and maintain a quality pipeline of services. Knowledge, Skills and Experience Degree holder with minimum 1 year of inside sales or relevant experience in IT industry. Ability to renew contracts is mandatory. Customer‑oriented with a positive attitude. Good communication & interpersonal skills. Willingness to acquire new skills/product knowledge. Team player and independent worker. IT Savvy. Benefits Elective Benefits: Programs tailored to country to accommodate lifestyle. Grow Your Career: Accelerate your path with formal programs on leadership and professional development and many on‑demand courses. Elevate Your Personal Well‑Being: Boost financial, physical, and mental well‑being through seminars, events, and Life Empowerment Assistance program. Diversity, Equity & Inclusion: Celebrate global diversity through inclusive education, peer conversations, equitable growth and development opportunities. Make the most of our global organization: Network with other co‑workers within first 30 days via onboarding program. Connect with community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives. We are an equal‑opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. Seniority level: Entry level Employment type: Full‑time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr

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