IT Service Desk Engineer – Frontline Support

SW8905 |18 Dec 2025 Service Desk / Call Centre Engineer (16-20K) Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel and...

Join to apply for the Assistant Manager, Frontline Support Service role at Bank of Communications Co., Ltd. London Branch Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China and has acted as one of the country's banknote-issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited...

Responsible for reply letters , handle account enquiries, written enquiries/correspondences from various units/ external parties, e.g. regulatory bodies, solicitors, etc. Process court order/search warrant against our customer account(s) Block account for deceased/ bankrupt/ liquidation/ tax recovery Retrieve required account information/ documents from...

Join to apply for the Back-End API Developer role at Frontline Data Solutions . Frontline Data Solutions provided pay range This range is provided by Frontline Data Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $28,000.00/yr - $33,000.00/yr What You'll Do Build New Features:...

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Join to apply for the Front-End React Developer (SaaS) role at Frontline Data Solutions Frontline Data Solutions provided pay range This range is provided by Frontline Data Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $28,000.00/yr - $33,000.00/yr The Role Collaborate with...

Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection...

Responsibilities Responsible for reply letters, handle account enquiries, written enquiries/correspondences from various units/ external parties, e.g. regulatory bodies, solicitors, etc. Process court order/search warrant against our customer account(s) Block account for deceased/ bankrupt/ liquidation/ tax recovery Retrieve required account information/...

Responsibilities Respond to user inquiries via phone, email, or ticketing system. Troubleshooting: Diagnose and resolve common hardware, software, and network issues. Account Management: Handle password resets, account lockouts, and basic access requests. Device Setup: Assist with workstation, printer, and peripheral installations. Documentation: Log...

A leading financial institution in Hong Kong is seeking a Head of Frontline Operations Support to enhance contact centre operations. This role involves driving revenue initiatives, reviewing processes for improvements, and engaging with stakeholders. Applicants should possess a degree in Business Administration, proven banking experience, and bilingual...