VIP Relationship Manager

19 hours ago


Kowloon, Hong Kong SAR China Rise Associates Asia Limited Full time

VIP Relationship Manager - Exclusive Membership Club Summary: Our client is a pioneer and operator of an exclusive membership club in Hong Kong. To facilitate the operations of the club, they are looking for a VIP Relationship Manager / Assistant Manager to cultivate strong club-and-member bonding, and create extraordinary experiences for the club members to help drive customer loyalty. The ideal candidates should have a proactive and service-centric personality. This role is pivotal in cultivating lasting relationships, enhancing the member experience. Key Responsibilities Attract & onboard new high-value members. Build loyalty with current members for repeat visits. Upsell the club's food and beverage offerings. Oversee operations, staff, events & premium service delivery. Handle inquiries, bookings, promotions & admin tasks. Key Qualifications With 3+ years' experience in hospitality, luxury retail, or member services, preferably within a private club or premium lifestyle brand. Excellent people and communication skills – passionate about offering 5‑star customer services. Proven skill in building lasting client relationships. A balanced customer‑centric and sales-oriented characteristic, with experience in upselling. Fluent in Cantonese & English. Mandarin is a plus. #J-18808-Ljbffr



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