Manager, Professional Services Operation

3 months ago


hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Manager, Professional Services Operation

Client Description

Regional telecom carrier

Job Description

  • Work with a project team, suppliers, contractors, internal technical staff to run professional services operation on a 7x24 basis.
  • Manage the 7x24 professional services operation with KPI.
  • Provide pre-sales, post-sales, and project support for professional services.
  • Provide recommendations and necessary technical advice to customers.
  • Fine-tune customer’s solution and related procedures to smoothen operation.

Job Requirements

  • Bachelor degree holder in Computing / Information Technology or equivalent qualification.
  • Minimum 7 years working experience in ICT services provider, ISP, or Telecommunications industries for 7x24 operation, including 2 years experience in project management.
  • Hands-on experience in any of the following: Administration of Windows Server and related application servers; Administration of Linux Server and related application servers; Administration of UTM / Firewall policies and configuration; Administration of VMware and resources management.
  • Knowledge of server and network virtualization, and network security are a MUST.
  • Professional qualification in virtualization, server platform, or network security is a MUST (e.g., VCP, MCSE, RHCE, LPI, CCNP, NSE, OCP).
  • Experience in IDC or network security operation and administration is an advantage.
  • Self-motivated, able to work under pressure, and work independently with minimum supervision.
  • Good analytical and communication skills.
  • Good command of spoken and written English, Cantonese, and Mandarin.
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