Lead Consultant
4 months ago
Leading IT&T services company in Hong Kong
Job DescriptionCandidates with less experience will be considered as Consultant (Automation, RPA).
Responsibilities- Execute on Robotic Process Automation (RPA) by designing RPA process map, developing and testing of RPA automation, ensuring quality of RPA scripts and maintenance of RPA scripts.
- As the subject matter expert in the area of process automation to assist customers to achieve greater efficiency in their daily operations.
- Facilitating workshops; working with process owners/SMEs and technology teams to analyse and assess automation feasibility as well as documenting business requirements, process maps and user stories (work instructions).
- Implementing automation with RPA software to deliver against business requirements, software and industry best practices.
- Designing insightful reporting for business process improvement and benefit realization.
- Carrying out end-to-end testing, troubleshooting and training of robots and programmed automations.
- Supporting change management of existing processes.
- Contributing in presales and solutioning of RPA solutions.
- Building rapport with technology partners and key customers for a win/win partnership.
- Staying updated on key technology trends therefore impressing customers with our new trends knowledge.
- Delivering presentations to internal and external stakeholders on RPA capabilities and insights on process improvement.
- Conducting RPA training for customers.
- Carrying out research and develop artificial intelligence components to augment RPA capabilities.
- Strong in documentation, process analysis and design, requirement gathering and impact analysis.
- Familiar with business processing modelling using BPMN 2.0.
- Ability to apply lean and design thinking in business process modelling.
- Strong software engineering foundation.
- Passion and appreciation for IT capabilities.
- Ability to work both independently and as part of a team with professionals at all levels.
- Strong commitment to professional and service excellence.
- Excellent oral/written communication to liaise with internal and external stakeholders.
- Certified developer in UiPath RPA software.
- Certified trainer in UiPath development software.
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