Support Engineer
5 days ago
Key Responsibilities
- Support daily trading operations for High Touch & Low Touch Cash Equities and F&O desks.
- Perform early morning exchange connectivity checks and provide Asia exchange support when needed.
- Manage OMS/EMS and middleware systems.
- Execute mandatory exchange-driven upgrades.
- Deploy software upgrades and collaborate with infrastructure teams to set up exchange and broker connectivity.
- Participate in weekend OMS/EMS exchange testing, including both internal and external activities.
Requirements
- Bachelor's degree in IT, Computer Science, or related fields.
- 5–8 years of experience in a broker/dealer environment with expertise in OMS/EMS trading systems.
- Strong knowledge of Cash Equity trading in DMA/DSA, Agency, and Program Trading environments.
- Familiarity with exchange rules in Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).
- Understanding of trade flow systems for DMA/DSA trade booking, especially in ID markets like CONNECT, Korea, Taiwan, and India.
- Hands-on experience with HKEX projects and exchange-driven activities.
- Proficiency in system monitoring tools such as Kibana, Grafana, Logstash, Elasticsearch, and ITRS.
- Self-motivated and capable of working independently.
- Comfortable handling high-pressure trade support functions on the trading floor.
- Strong communication skills and ability to work with vendors and traders.
Additional Skills
- Understanding of SWAP, Futures & Options in DMA & DSA order flows.
- Familiarity with SRE models.
- Basic knowledge of FIX protocol (a plus).
- Experience with change and incident management tools (e.g., ServiceNow) and enterprise messaging systems (e.g., Tibco, Solace).
- Knowledge of Oracle (user level), SQL, and stored procedures.
-
Engineering Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Harbour Engineering Co. Ltd Full timeAbout the Role:We are currently looking for a highly skilled Engineering Support Specialist to join our team at China Harbour Engineering Co. Ltd. As an Assistant Engineer, you will be responsible for providing engineering support to our construction projects.Job Description:Provide engineering support to construction projects.Collaborate with project...
-
Support Engineer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Support Engineer / Technical Officer / Supervisor I (Asset Replacement Management – Power Distribution) (Ref: 25000038) Responsibilities Supervise a team of technical staff or contractor to carry out high voltage and low voltage asset replacement works, testing and commissioning. Take daily site inspection records of project progress,...
-
Technical Support Engineer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China 博賢集團 CTI Group Full timeTechnical Support Engineer PositionWe are seeking a highly motivated and detail-oriented Technical Support Engineer to join our team at 博賢集團 CTI Group. As a Technical Support Engineer, you will be responsible for providing expert technical assistance to our staff and clients, ensuring seamless service delivery and efficient problem resolution.Key...
-
Infrastructure Support Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chong Hing Bank Limited Full timeJob SummaryInfrastructure Support Engineer - We are seeking a highly skilled Infrastructure Support Engineer to join our team at Chong Hing Bank Limited.About the RoleThis is a critical position that requires a highly skilled and motivated individual to provide expert-level support for our IT infrastructure and applications.The successful candidate will be...
-
Application Support Engineer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full timeJob SummaryWe seek a highly skilled Support Engineer to join our dynamic team at a major Fintech company. The successful candidate will provide exceptional technical support for Linux and SQL environments within our organization. As a Support Engineer, you will play a critical role in maintaining the stability and functionality of our systems, ensuring...
-
Engineering Support Team Member
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China MEGA Automation Full timeMega Automation is an innovative company that values expertise and teamwork. As an Engineering Support Team Member, you will play a crucial role in assisting the project manager and team with project planning, execution, and delivery.The successful candidate will have a strong understanding of engineering principles, excellent problem-solving skills, and the...
-
Structural Engineering Support Professional
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Aircraft Engineering Company Limited Full timeHong Kong Aircraft Engineering Company Limited is a leading provider of aviation products and services, supporting our customers in building and operating their aircraft, engines, and components safely and efficiently.We are now recruiting for a skilled professional to join our team as a [base job title]. This exciting opportunity enables you to leverage...
-
Support Engineer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Alliants Ltd. Full timeWe are seeking a highly skilled Support Engineer - Platform Professional to join our growing Customer Support team at Alliants Ltd. As a key member of the Services team, this role provides advanced technical support for customers utilizing the Alliants Experience Platform (AXP) product suite.This is an excellent opportunity to leverage your expertise in...
-
Technical Support Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Alliants Ltd. Full timeWe're Hiring a Technical Support Engineer (L2) Location: Remote (Hong Kong) Salary: DOEAt Alliants , we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof customer experiences. Are you passionate about creating meaningful...
-
Application Support Engineer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeResponsibilities Primary responsibilities to ensure the application is running at all times in Production. Manages other non-production environments such as pre-production/staging. Strong understanding of application features and all supported blockchains. Work closely with engineers both application and infrastructure to ensure good understanding of what...
-
Technical Support Engineer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bloombase Full timeInformation security is one of the hottest areas in IT. Bloombase is created with the mission to solve data leakage problems in data centers with a transformative approach. We are building a team of coworkers with the intelligence, the skills and the drive to be the best. If you are looking for a challenging position with a well-managed, well-funded...
-
Clinical Technology Support Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full timeJob Overview:We are seeking a skilled Field Service Engineer to join our team in Hong Kong. As a key member of our service team, you will be responsible for providing technical support and maintenance services to our customers, ensuring their medical equipment operates at optimal levels.The ideal candidate will have a strong background in biomedical...
-
Support Engineer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeAt Crypto.com , our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture....
-
Software Support and Development Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeJob OverviewThe Hong Kong Genome Institute is seeking an experienced Application Support Engineer to join our team. As an Application Support Engineer, you will play a crucial role in ensuring the optimal performance, reliability, and usability of our expanding portfolio of systems.This is an exciting opportunity to work with a cutting-edge organization that...
-
Desktop Support Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Alan Partners Full timeKey ResponsibilitiesProvide 1st to 3rd level technical support for all Engineering systems and services in the Hong Kong office. Support global users remotely via remote control tools and telephone. Deliver "at-desk" support and proactive floor-walking assistance on a rotational basis. Take full ownership of tickets, ensuring timely updates, resolution, and...
-
Advanced Computer Support Engineer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeAbout the RoleWe are seeking an Advanced Computer Support Engineer to join our team at E.C Technology Ltd. This role involves delivering exceptional IT support services to our esteemed clients, ensuring their technical needs are met with efficiency and professionalism.Key Responsibilities:Provide top-notch IT support services to VIP users in our Head...
-
Engineering Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Analogue Holdings Limited Full timeYour Career OpportunityWe invite highly motivated and skilled individuals to join our team as an Assistant Engineer. This role offers a chance to grow professionally and contribute to our company's success.Responsibilities and Requirements:Assist the Project Manager in tender preparation and analysis.Coordinate with clients, consultants, and contractors.Hold...
-
Application Support Engineer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Susquehanna International Group Full timeOverview Susquehanna is looking for a Senior Application Support Engineer to join our Front Office Trade Support team in Hong Kong. Primarily you will support, monitor and deploy various proprietary systems related to the company's electronic trading throughout the Asia Pacific region. You will perform and automate daily morning system health check and...
-
Aviation Maintenance Engineer
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Aircraft Engineering Company Limited Full timeAs a key member of our team at Hong Kong Aircraft Engineering Company Limited, you will play a vital role in providing expert support to our customers. Our company leads in a broad range of aviation products and services, enabling our customers to build and operate their aircraft, engines, and components safely and efficiently.We are committed to delivering...
-
Clinical Engineering Support Expert
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bio-Gene Technology Limited Full timeAbout the RoleBio-Gene Technology Limited is seeking an experienced Biomedical Field Service Technician to join our team. As a key member of our support team, you will be responsible for providing technical support and maintenance services for laboratory and clinical equipment.Main Responsibilities:Perform routine maintenance and repair tasks to ensure...