Software Support and Development Engineer
3 days ago
The Hong Kong Genome Institute is seeking an experienced Application Support Engineer to join our team. As an Application Support Engineer, you will play a crucial role in ensuring the optimal performance, reliability, and usability of our expanding portfolio of systems.
This is an exciting opportunity to work with a cutting-edge organization that is at the forefront of genomic medicine. If you have a passion for technology and a strong desire to make a difference in the healthcare industry, we encourage you to apply.
The successful candidate will possess a strong understanding of software development processes, familiarity with database management and scripting languages, and experience with application monitoring tools and testing frameworks. Additionally, they will have strong analytical and problem-solving skills, as well as strong communication and interpersonal skills.
As part of our team, you will have the opportunity to collaborate with in-house and vendor development teams to adhere to best practices in application deployment, coordinate application releases, and maintain detailed documentation of application configurations and release processes.
If you are a motivated and detail-oriented individual who is passionate about technology and the healthcare industry, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Monitor and troubleshoot the performance of applications in production environments
- Develop and execute comprehensive test plans and cases to validate application functionality and quality
- Assist in configuring and setting up applications across development, testing, production environments
- Collaborate with in-house and vendor development teams to adhere to best practices in application deployment
- Coordinate application releases, conduct thorough testing to facilitate smooth deployment
- Maintain detailed documentation of application configurations and release processes
- Provide technical support and training to end-users as needed
- Stay current with emerging technologies and industry best practices in application support
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