Senior Officer, Card Security
5 days ago
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Work actively and independently regarding fraud prevention of credit card fraud cases. Contacting internal & external parties and card associations for fraud related matters.
Main Responsibilities:
- Review the fraud prevention & investigation flow to ensure adequate measures are update under the market environment to minimize the financial loss that may incur
- Handle fraud prevention by analysis & recommend new fraud trends, take necessary actions in a timely & professional manner to minimize fraud loss
- Perform User Acceptance Test (UAT) for system enhancement
- Perform on-going monitoring of merchants' acquiring transactions, take follow-up actions and investigations
- University graduate with minimum 2 years relevant experience
- Requires sound knowledge of Credit Card Fraud
- Knowledge of Credit Card Dispute Rules & Regulations, Visa Risk Manager (VRM) & Mastercard Decision Intelligence (DI) will be an advantage
- Good command of spoken and written in English and Chinese
- Candidate with the qualification of Certified Banker is an advantage
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