AVP, Card Authorization

4 months ago

Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.

Responsibilities
1. Assist BU and SU to comply with latest legal, regulatory and internal requirements on combating financial crime:
  1. Manage information sharing between banks and card association including the benchmarking exercise.
  2. Ensure business intelligence information are properly received, timely incorporated into alert and screening system, and notified to BU and SU for required action. Promptly respond to related enquiry or request from Group office.
2. Ensure all authorization requests, detection alerts and relevant cases are handled on proper and timely manners:
  1. According to established procedures, all authorization requests, detection alerts and relevant cases are handled, reviewed, actioned and / or investigated (where applicable) in proper and timely manners. Promptly escalate possible or confirmed aging case.
  2. Monitoring progress of fraud chargebacks.
  3. Preparing write-off recommendation on fraud cases.

3. Contribute to Group's card authorization and fraud detection project and initiative:
  1. Provide country feedback on any revision or new release of relevant Group's policy, procedure or equivalent, and assist BU, SU and own teams to fully comply with latest requirements.
  2. Participate in ad-hoc card authorization and fraud detection project and initiative.

4. Assist Head of Card Authorization & Fraud Detection to respond to enquiries and requests from regulatory authorities, management and internal audit:
  1. Report card authorization and fraud detection matter on regular basis. Timely escalate issue with high priority or posing significant risk.
  2. Involve in preparation for internal or external examination.
  3. Maintain proper registers for all card authorization and fraud detection works.
  4. Perform analysis and provide management reports to relevant stakeholders.

6. Review existing workflows and processes and make recommendation to streamline processes, eliminate/reduce duplication and introduce automation to improve overall efficiency .

Relevant Experience
  • University graduate in finance or related discipline
  • Minimum 8 years of relevant card authorization and / or fraud detection experience acquired from international bank(s)
  • Good understanding on consumer , corporate and private banking products, services and transactions
  • Good knowledge on legal, regulatory and card association requirements relating to card authorization, fraud detection, compliance principles and corporate governance practices
  • Good compliance and risk control concept
  • Ability to cope with highly demanding and fast paced banking environment
  • Competency to work in a matrix international organization
  • Demonstrate sound commercial experience and judgment
  • Good inter-personal, leadership, communication, and negotiation skills, and with the ability to network, successfully 'engage' and influence business.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidate

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