General Banking Manager II

5 days ago


Hong Kong, Hong Kong SAR China HSBC Full time
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a General Banking Manager II.

Principal Responsibilities
  • Ensure delivery of a consistently excellent customer experience
  • Ensure fair outcomes for customers are delivered in all situations
  • Support the Branch Manager and manage a team when required
  • Manage people
  • Cover the Branch Manager during leave and perform delegated tasks
Requirements
  • University graduate with a degree in a relevant discipline
  • > 4 years of sales and service experience in frontline and preferably with sales leadership experience
  • Possess good knowledge on general banking products and familiar with branch operations and sales process
  • Ability to lead and drive team performance
  • Excellent communication and interpersonal skills, with strong in leadership capabilities and people management skills
  • Good spoken and written English and Chinese skills, with Putonghua a definite advantage
  • Possess Investment and Insurance licenses
You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.


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