Customer Service Officer

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking,...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

As a Customer Service Acquisition Professional with the International Executive Service Corps, you will be responsible for delivering exceptional customer service and acquiring new business opportunities. Main Responsibilities:Achieve high standards of service quality to maintain a professional imageHandle customer inquiries, feedback, and instructions...

About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...

About Classy Wheeler Limited">Classy Wheeler Limited is an online retail company specializing in electronic products.We are expanding our customer service team and seeking a Customer Service Officer to join our fast-growing team. The ideal candidate will be fluent in one of the following languages: French, Polish, German, Dutch, Italian or Spanish.Job...

Job Description Handle customer enquiries & provide after-sales support to ensure customer satisfaction Monitor project status & update control record Provide suggestions to uplift service level Job Requirements Degree holder in any disciplines Min. 1 year of client servicing experience preferably in Logistics industry Proficient in both English and...

About the RoleAs a Customer Service Officer in our Consumer Banking Group, you will play a crucial role in delivering exceptional customer service and ensuring that our customers receive the best banking experience.Key ResponsibilitiesHandle counter transactions efficiently and accurately, including cash, cheque and foreign exchange deposits and...

Counter Services Officer (Part Time for experienced Teller, retired also welcome) Post Date: 11/06/2024 Division: Retail Banking Department/Branch: Branch Reporting to the Branch Manager/Assistant Branch Manager/Assistant Customer Services Manager, the Counter Services Officer will be responsible for handling counter transactions and assisting in back...

Senior Officer, Unsecured Lending Advisory Service Post Date 02/08/2024 Division Retail Banking Department/Branch Card Business & Unsecured Lending Reporting to Senior Manager, Unsecured Lending, you are supposed to meet and/or exceed personal loan acquisition sales and revenue targets by generating new businesses and provide customized solution to meet...

Assistant Financial Services Manager / General Banking Officer Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers’ needs. Main Responsibilities: Meet and exceed sales target assigned. Responsible for full...

Officer, Customer Services (Contact Centre - SME) Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer.  Acquire SME business by inbound tag-on or outbound tele-marketing.  Deliver consistent quality...

Responsibilities Answer internal and external calls and queries in a professional manner Prepare management reports and business documents Provide admin support to the Sales Team Prepare sales quotations and proposals or RFT etc. Provide after sales support to customers Arrange job orders and update status Perform adhoc tasks assigned by the manager Perform...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

Job Description - Operation Officer, Customer Service (240532) Operation Officer, Customer Service - (240532) Responsibilities: Provide quality customer services at Customer Service Counter, or other locations designated by the Authority to passengers, airport users and business partners. Assist in managing the daily operations of Customer Service Counter....

Officer, Customer Services (Contact Centre - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, emai & social media presence.  Deliver consistent...

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. What you will do Clinical...

Handle phone & live chat enquiries & requests on personal loan & credit card To handle telephone enquiries and complaints Compile complaint reports Prepare draft reply to written enquiries Good communication and interpersonal skills Concierge service in Grade A shopping mall Shift: 13:00 pm to 23:00 pm (5 days work) Immediately available is highly preferred...

About JC Executive SearchAt JC Executive Search, we are committed to delivering exceptional customer service and experiences that exceed our clients' expectations.The OpportunityWe are seeking a highly skilled and experienced CUSTOMER SERVICES DIRECTOR to join our team. The successful candidate will be responsible for leading the Customer Service Team in...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....