Assistant Manager, Centralized Branch Operation

1 month ago


Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Main Responsibilities:

• Process centralized operations instructions in accordance with stipulated policies and procedures, and management requirements (e.g. data capturing, document screening, information verification, document filing, conducting internal and external checking).
• Perform accurately data input, posting of accounting entries and reconciliation.
• Communicate effectively with internal customer and external customer, if necessary.
• Full compliance with internal guidelines, legal and regulatory requirement, and management requirements in performing job duties.
• Suggest ideas to supervisor/ management with the aim to enhance the overall service quality, effectiveness and efficiency of daily workflow.
• Assist in branches enquiries and resolving related issues.
• Assist with ad hoc projects as assigned.

To meet the challenge, you should have the following qualifications and attributes:

• University graduate in Business Administration, Finance, Operation Management or other related discipline with 5 years' retail banking experience; or secondary education with more than 7 years' experience in retail banking operation;
• With solid branch operation experience and good understanding of retail banking operations practice;
• Good interpersonal, communications and presentation skills;
• Proficiency in spoken and written Cantonese, English and ideally Mandarin;
• Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.

Please note that only shortlisted candidates will be notified.



  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.Our company culture is built on caring, teamwork and progressiveness. We believe that everyone is...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About UsHang Seng Bank is committed to service excellence and values its people as the most important asset. Our dynamic working environment offers good career development opportunities, competitive compensation packages, and a chance to contribute to our efforts in continually enhancing performance for customers and providing best-in-class products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional service excellence. Our people are our most valuable asset, driving our efforts to enhance performance for customers and provide best-in-class products and services.Retail Distribution – Branch Operations ManagementHang Seng's Retail Distribution focuses on personal wealth...


  • Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and monitor customer referrals and referral quotas achieved by tellers Provide customer...


  • hong kong, Hong Kong SAR China Bank of China Full time

    Assistant /Deputy Operation Manager (Branch) Job No.: 498915Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Bank Operations, Customer Services Responsibilities: Supervise and support counter service to ensure service quality and operating properly; Assist the branch managers to plan, execute and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Job SummaryAs an Assistant Branch Manager at Dah Sing Bank, you will be responsible for overseeing the daily operations of a retail branch, ensuring that all activities are conducted in accordance with established rules and procedures. You will be responsible for managing the branch staff, providing guidance and training on operating issues, and handling...


  • Hong Kong, Hong Kong SAR China Dah Sing Bank Full time

    Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided. Responsibilities: Supervise counter services of a retail branch Ensure standard operating procedures are...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering a range of banking, insurance, and financial services through our extensive network of branches. Our core values are built around caring, teamwork, and progressiveness, creating a unique and inclusive work environment.Job SummaryWe are seeking a highly skilled and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    As a key member of our retail branch team, you will be responsible for ensuring the smooth operation of our branch, in accordance with established rules and procedures. You will provide high-quality customer service and ensure that our customers receive the best possible experience.Key Responsibilities:Supervise counter services and ensure that all...


  • Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...


  • Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures Keep record of all related...

  • Branch Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your Potential with HSBCHSBC is seeking a highly skilled and experienced professional to join our team as a Branch Manager. As a key member of our Wealth and Personal Banking team, you will play a central role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a branch team to achieve...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Job OverviewDah Sing Bank is seeking a highly skilled Operations Support Specialist to join our team in Hong Kong. This role will be responsible for monitoring and supervision of Paper Cheque and Electronic clearing, CCASS and FINI transactions.About the RoleProcess transactions compliant with internal policies and local regulatory requirements;Perform...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.We value a culture that fosters growth, teamwork and progressiveness. We recognize that everyone...


  • Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full time

    Job Highlights3 years supervisory level experience in retail banking Excellent communication and interpersonal skills Support Branch Manager in branch operations Job DescriptionKey ResponsibilitiesEnsure smooth branch operations and achieve satisfactory audit ratings by meeting all requirements of control and service standards Maintain a high-quality counter...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services organization in Hong Kong, offering a range of banking, insurance, and financial services through its extensive network of branches in Hong Kong, Macau, and Mainland China. We value a culture of caring, teamwork, and progressiveness, recognizing that each individual...


  • Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full time

    Job HighlightsMinimum 6 years experience in retail banking operations, with 3 years relevant experience at supervisory level.Maintain a high quality counter service team to achieve individual goals and branch common objectives.Key ResponsibilitiesEnsure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and...


  • hong kong, Hong Kong SAR China Winton Group Full time

    Job Responsibilities: Assist the branch-in-charge in managing the branch daily operations Meet set business targets for consumer loans and general insurance Requirements: Minimum 2 years experience in the related field Possess good knowledge of consumer loan products Good command of both written and spoken English and Chinese Customer-oriented with good...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Career Opportunity at Hang Seng BankHang Seng Bank is committed to service excellence. Our people are our most valuable asset, playing a crucial role in enhancing our performance for customers and providing best-in-class products and services. We seek to attract top talent by offering a dynamic work environment, good career development opportunities, and...