Leading Telecom
1 week ago
IT Support Analyst, Telecommunications
Our client, a prominent telecommunications company, is recognized for its commitment to technological excellence. They are currently seeking an IT Support Analyst to join their team and ensure seamless IT operations.
Your New Role
- Provide technical support for users, ensuring high availability of systems.
- Install and maintain hardware, software, and network infrastructure.
- Diagnose and resolve technical issues, documenting solutions to prevent future problems.
- Assist in deploying new applications and manage website content updates.
What You'll Need to Succeed
- Diploma or higher in IT, Computer Science, or a related field.
- At least 2 years of relevant experience in IT support or service delivery.
- Knowledge of key technologies such as Windows, M365, and cloud services.
- Strong problem-solving skills and a proactive approach.
- Good communication skills in both English and Chinese.
What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to cherry.ho@hays.com.hk, or call Cherry Ho at +852 2230 7493 for a confidential discussion now.
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