Officer/Associate Manager/Manager, Investment Customer Services

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Responsibilities: Handle inbound and outbound calls, and resolve customer enquiries, transactions and requests on investment products and services related. Support transactions investigation and assess the complaint allegations competently, diligently, fairly and promptly. Follow up verbal and written reply letter to complainant / regulator. Cooperate with...

Responsibilities:  Conduct thorough analysis of investment opportunities across various asset classes including equities, fixed income, real estate, and alternative investments. Research and evaluate potential investments based on their risk-return profile, market trends, and financial performance. Prepare detailed investment memos and presentations for...

Job Description: The position is responsible for assisting Institutional Wealth Advisors to maintain business relationship with high-net-worth individual clients, completing required paperwork, conducting limited research projects, responding to client inquiries, and providing administrative co-ordination with investment management, trading, operations, and...

Associate, Intermediary Sales - Investment Management Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Associate, Intermediary Sales - Investment ManagementBring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...

This position is a key resource to the Global Alternatives client service teams and engage in a broad array of business activities. As an Associate in the Institutional Client Account Manager Team, you will be responsible for delivering exceptional client experience to Institutional clients investing in Alternative strategies of . Morgan Asset Management...

Our client, one of the leading virtual banks in HK, is looking for an experienced Customer Services Manager to join their team to handle customers' enquiries related to the bank's investment products. Job duties Manage incoming and outgoing calls to address customer inquiries, transactions, and requests for the bank's investment products and services...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Investment Trainee Program We look for young talented individuals to join our 2 year investment trainee program. The program is designed to prepare candidates for further advancement in investment teams including fundamental research, systematic investing, and trading team. Qualified trainee will become investment analyst or trader afterwards. Through the...

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job Summary: As an associate you will support the Asia Pacific Asset Management- Chief Risk Officer to cover areas such as reviewing portfolios for investment risks, liquidity risks, and counterparty risks, measured by risk sensitivities (., Duration, Spread Widening, Equity Factors, , Value at Risk, Stress Tests and other position and portfolio metrics....

Job Summary: As an Associate in the Asia Pacific Asset Management team, you will have the opportunity to support the Chief Risk Officer in a variety of areas. You will be involved in reviewing portfolios for investment risks, liquidity risks, and counterparty risks, and will use risk sensitivities, Value at Risk, Stress Tests and other metrics to do so....

Description The Opportunity We are seeking energetic and reliable professionals to join our Customer/Agency Service Centre team. The successful candidates will be accountable for providing quality, face-to-face customer service to walk-in customers; with a customer-orientated mindset. What motivates you? You obsess about customers, listen,...

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Job Description Treasury manages the firm’s capital, balance sheet,...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...