Alternative Investments Services Specialist
3 weeks ago
Job Description
Locations: Hong-Kong | Singapore | Hybrid
Get To Know The Team:
The Intralinks Alternative Investments Services Team is the strategic growth lever for the company. By enabling Intralinks customers (and potential customers on competitor systems) to upgrade to the latest Intralinks products and services, you will be the tip of the spear for the companies' growth in 2024 and beyond. You'll be part of a Global Team of experts in the Intralinks platform, FinTech, and cutting-edge new technologies.
In this role you will be responsible for leading, directing, and providing delivery of Intralinks data Upgrades, which directly impacts the delivery of successful Intralinks upgrade projects within budget and on time. You will act as the primary point of contact in dealing with customer historical data. You will help retrieve their historical data, transform it, and help review it with them prior to their transition to the new Intralinks product.
You will also be responsible for working with customers to scope, build and deliver the new suite of Alternative Investments Services that we are rolling out globally.
Why You Will Love It Here
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more
- Work with customer subject matter experts and Intralinks project team to identify, define, collate, document, and communicate data migration requirements
- Conduct deep dive data analysis of the customer current state to validate customer requirements and define the scope of the Upgrade
- Strategize and plan the entire legacy system to new Intralinks product migration considering risks, timelines, and potential impacts
- Work with the customer to map legacy data to new Intralinks product.
- Analyze and cleanse data where necessary
- Oversee the direct migration of data, which may require unexpected adjustments to the process and schedule
- Provide regular status updates to customer and Intralinks migration teams
- Oversee the quality control process to ensure all data has been migrated and accounted for
- Document everything from the strategies used to the exact migration processes put in place-including documenting any fixes or adjustments made
- Report any issues encountered to Intralinks support
- Conduct regular meetings with the product management team to prioritize and resolve issues that are critical to the success of the migration process
- Develop best practices, processes, and standards to continuously improve the Intralinks data migration process
- Ensure compliance with regulatory requirements and guidelines for all migrated data
- Identify services opportunities and work with cross functional stakeholders to design and deliver solutions
- Bachelor's degree in information management systems, computer science, or related field, or 3 years of related work experience
- Excellent track record of building strong client relationships
- Relevant experience in either software implementation or data migration
- Exceptional attention to detail in data
- Strong data skills - analysis, transformation, validation & problem solving skills
- Ability to maintain data integrity and evaluate logical cohesion during complex data transformations
- Strong Excel skills (XLookups, Pivots, Data Sources, Queries)
- Working knowledge of Python scripting - setting up environments, modifying, and testing code
- Familiarity with operation of SQL databases and query structure
- Experience working with clients as a technical resource and communicating difficult concepts
- Experience working with clients to keep projects focused, on track, and on time
- Experience in requirements gathering, pre-sales and the delivery of professional services
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