Officer, Customer Services

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Handling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence Following up overseas routing orders and booking from customers Maintaining customer database Handling all import and export shipments Coordinating with operation departments to ensure customer orders are properly followed up Requirements HKCEE / HKALE/ HKDSE /...

Description The Opportunity We are seeking energetic and reliable professionals to join our Customer/Agency Service Centre team. The successful candidates will be accountable for providing quality, face-to-face customer service to walk-in customers; with a customer-orientated mindset. What motivates you? You obsess about customers, listen,...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Kia ora! Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. Our goal is to create compelling experiences that empower and connect, and we expect to lead a significant transformation of how the airline operates over the coming years. We are searching for a Customer Service and Operations Officer to join our...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Responsibilities Provide high quality and customer-friendly counter services to customers Handle customers' enquiries and deliver solutions by understanding their needs Cross-sell Personal Banking products Handle accounts opening and other financial transactions Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and...

Provide E2E payment service to agency/customer with strong customer mindsetHandle premium collection (including cash, card and cheque payment, direct bank in...)Perform verification and AML review (such as large payment transactions)Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purposeResolve...

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

Who we areJoin 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.Your contribution...

Front Desk Customer Services Officer / Centre Administrator/Administrative AssistantJob Description:​5 Day work week.Day off will be on Sunday plus one other day in the weekday.12 Days annual leave.Working time: 09:30 - 18:30.Operate the business with the Centre Manager.Help us be the BEST English learning centre in Hong Kong.Issue invoices/receipts and...

Main Content Senior Services Officer / Services Officer, Channel & Wealth Management Senior Services Officer / Services Officer, Channel & Wealth Management Responsibilities: Handle daily financial transactions and ensure the correctness and accuracy of all transactions Provide accurate information to potential and existing customers Process...

Job Responsibilities Answering customer’s enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support knowledge Proficiency in MS...

Position Summary To support Customer Services Manager to manage staff, handle daily operation and assist the Customer Services Representatives in handling customer enquiries and complaints. Responsibilities Handle customers’ relevant banking enquiries and complaints Provide first-class customer service which meet the standards / requirements /...

Maintain WMS on a daily basis Closely work with the operation team in the warehouse Answer customer inquiries Provide friendly and professional service to our clients Coordinate the job of other customer services Good control of delivery from supplier Good coordination with warehouse and other related internal department Correct information input into...

Provide E2E payment service to agency/customer with strong customer mindset Handle premium collection (including cash, card and cheque payment, direct bank in...) Perform verification and AML review (such as large payment transactions) Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purpose ...