F&B Sales Manager

3 days ago


Hong Kong Island, Hong Kong SAR China Sheraton Hong Kong Hotel & Towers Full time

3 days ago Be among the first 25 applicants

Direct message the job poster from Sheraton Hong Kong Hotel & Towers

To drive sales for the hotel's food & beverage restaurants and lounges and develop potential clientele throughout the hotel. To focus on maximizing revenue, building client relationships, and promoting exclusive hotel membership programs (Bonvoy and Club Marriott).

Sales & Business Development
  • Proactively generate leads and secure sales for the hotel's restaurants, bars, and event spaces.
  • Achieve F&B outlets sales target set by the F&B Management.
  • Identify and target new business opportunities, including corporate clients, private events, and social gatherings.
  • Develop and implement strategic sales plans to achieve and exceed revenue sales targets.
  • Build and maintain strong relationships with key clients and stakeholders.
  • Conduct client visits and site inspections to promote F&B offerings.
Event Management & Coordination
  • Prepare sales proposals and follow up with clients on business opportunities.
  • Ensure all guest enquiries are followed up within 48 hours.
  • Record all business leads with status, and reasons for Lost of Business for analysis.
  • Arrange on-site visits to secure business and entertain clients if needed.
  • Prepare Banquet Event Order for confirmed business.
  • Collaborate with the events and operations teams to ensure seamless planning and execution of events.
  • Greet and receive organizers prior to the function to ensure that everything is in order and that customers are satisfied with the set-up. Ensure that function details on the signage are correct.
  • Supervise every function until the main course is served. Check accuracy of the bill when required.
  • Provide on-site support during major events to ensure client satisfaction.
  • Follow up with clients after the event to ensure food & beverage and service is satisfactory and obtain feedback.
  • Attend Wedding Expo with Event Team for business leads.
  • Prepare monthly Sales Activity Report and review with F&B Management on a weekly basis.
  • Liaise with Executive Chef / Chef de cuisine and/or Venue Managers to ensure all menu proposals and beverage list are updated and current.
  • Feedback to manager for guest comments and actively involved in improvements.
Membership Promotion
  • Actively promote for Club Marriott and Marriott Bonvoy membership programs.
  • Educate clients on the benefits and privileges of membership, encouraging sign-ups and renewals.
Market Analysis & Reporting
  • Conduct regular market research to understand trends, competitor offerings, and client preferences.
  • Provide sales forecasts, business reports, and pipeline updates to management.
  • Analyze sales data and recommend strategies to optimize F&B revenue.
  • Work closely with the F&B Marketing to develop promotional campaigns for F&B outlets.
  • Coordinate with culinary teams to design innovative dining experiences that attract guests.
Job Requirements
  • Holder of University degree or above in Hospitality, Business Administration or related field.
  • Minimum 3-5 years of experience in F&B sales.
  • Good command of both written and spoken English, Chinese, and Mandarin.
  • Strong knowledge of Hong Kong's hospitality and dining market.
  • Proven track record in achieving sales targets and driving revenue growth.
  • Excellent communication, interpersonal, presentation, and negotiation skills.
  • Strong organizational and problem-solving abilities.
  • Self-motivated, energetic, and able to work under pressure.
  • Proficiency in Microsoft Office.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Restaurants

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