Application Support

7 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Application Support (Textile / Garment background) - IC

Client Description

Leading cloud computing service provider to offer one-stop management system solutions for the apparel industry.

Job Description

  1. Support customer in using our Production Management System (real-time RFID) smoothly, mainly via telephone and email.
  2. Perform on-site demonstration, training, and support to customers, which may require a business trip to China (usually day trip or short trip).
  3. Perform testing, implementation, and troubleshooting of the system for customers.
  4. Build and maintain good customer relationships and high-quality service for the company.

Job Requirements

  1. Knowledge and experience in industrial engineering, factory production process, or production management is a MUST, preferably in the garment/textile industry.
  2. Knowledge in using PMS or basic IT/application software.
  3. Fluent in Cantonese and Mandarin.
  4. Attentive to details, good analytical and problem-solving skills.
  5. Knowledge in pattern design and making is an advantage.
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