Application Support

Job Description• Adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation, etc.)• Adhere to the expected service levels complying with service metrics such as Response and Resolution times.• Support Service Management/process-related activities performed by...

Application Support (Textile / Garment background) - ICClient DescriptionLeading cloud computing service provider to offer one-stop management system solutions for the apparel industry.Job DescriptionSupport customer in using our Production Management System (real-time RFID) smoothly, mainly via telephone and email.Perform on-site demonstration, training,...

Leading and well-known engineering solutions conglomerateJob DescriptionRoutine tasks include user setup and health check on application status.First level support to handle daily enquiries/support on applications from users.Troubleshoot application issues and provide guidance to users.Report bugs and performance issues to the development team.Assist in user...

Responsibilities:Provide daily application and operations support to internal and external users in regions.Work closely with vendor and users to understand requirements and coordinate IT Business Analysts.Conduct first level system analysis and provide effective solutions.Develop and execute testing for system modifications.Develop various reports for...

Job Description:Key Responsibilities:Monitor business applications data integrity (merchandising, shipping and accounting applications).Provide ongoing support to users requiring assistance with applications.Assist users with assessment and implementation of software enhancements and translate them into technical specifications to vendors.Liaise with vendors...

Leading beverages manufacturer and distributorJob DescriptionOversee the efficient running of enterprise software applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert and provide relevant advice and guidance.Take leadership in owning issue resolution and driving them to complete by...

Key ResponsibilitiesDesign, develop, and deploy web applications using Java technologiesProvide technical support and troubleshooting for financial systemsCollaborate with cross-functional teams to identify and prioritize system requirementsConduct thorough testing and quality assurance processes to ensure system reliability and stability

We are looking for an Application Support Expert to join our team at Classy Wheeler Limited.About Our WorkWe specialize in delivering top-notch GIS solutions to clients across the Government, Utilities, and Communications sectors.Key ResponsibilitiesProvide exceptional service support to customers and address their concerns efficiently.Analyze complex...

About Our JobThis role offers an exciting opportunity to join our team as a Technical Project Lead.Key ActivitiesLead a team through the software development/maintenance lifecycle.Deliver ongoing support, maintenance, and enhancement to the web-based system.Ensure quality control and assurance activities are conducted effectively.Resolve system or...

Job DescriptionProvide production support for corporate website, mobile application, and other applications.Manage, resolve, and investigate production issues with application vendors and follow up on issues and bugs.The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and the ability to work effectively in a...

Classy Wheeler Limited is a leading property developer in Hong Kong and the region.About UsWe are currently seeking a highly skilled Network and Application Support Professional to join our team.The successful candidate will be responsible for the daily support and maintenance of our application systems, including PC and network installation, configuration,...

Apply now Job no: 497746Work type: Full timeLocation: Hong Kong SARDepartment: IT and DigitalLike you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region...

Singapore Roles Post-Trade Support (Automation & Support)Role Split: 70% support, 30% automation (Python/Java). Focus: Post-trade processes (order/trade flow, position management, clearing, reconciliation, settlement). Firm Type: Tier-1 global hedge fund. Crypto Trading Desk Support (Production Engineer)Hiring Need: 2 x Crypto Production Engineers for...

Summary · The purpose of the position is to support a post trade front office system in a multi products application (products: linear rates & non-linear, FX, repo, cross assets). Key Responsibilities To monitor incoming requests and issues, driving forward to resolutions with prompt acknowledgement and follow up. To provide a first analysis to...

Blockchain Security Application Support Engineer1 week ago Be among the first 25 applicantsPrimary responsibilities to ensure the application is running at all times in ProductionManages other non-production environments such as pre-production/stagingStrong understanding of application features and all supported blockchainsWork closely with engineers both...

ResponsibilitiesParticipate in project implementation and various stages across the system development life-cycle aligning with business needs.Interface with business users to gather business requirements and assist with translating them to technical specifications.Collaborate across IT teams providing 2nd level system support on business application...

About the RoleThe successful candidate will be responsible for providing expert application support and analysis to our trading platform in Hong Kong. This is an exciting opportunity to work with a top-tier global hedge fund and contribute to the success of their Asia-based operations.Key Responsibilities:Analyze business requirements and develop solutions...

Key ResponsibilitiesServe as the primary point of contact for all trading application issues, both in-house and vendor-provided Proactively monitor and maintain trading systems, identifying potential problems before they impact operations Provide first-level support for trading applications, including troubleshooting issues with external vendor systems...

Client DescriptionJob DescriptionCandidates with less experience will be considered as Application Production Support Engineer.ResponsibilitiesManage the system and application production environment and to ensure system stability, security and availability;Responsible for driving technical solutions in alignment with the system/application roadmap and to...

RequirementsFamiliarity with finance markets and experience working with portfolio managers.Strong understanding of the trading life cycle and exposure to Risk, Trade Processing, Market Data, and Trade Booking.Experience with Orchestrade, Sophis, Summit, Calypso, Murex, and other trading platforms.Excellent communication skills.As a Business...