Client Service Manager
4 days ago
Client Description
Leading IT&T services company in Hong Kong
Job Description
- To originate technology services and implementation opportunities for dedicated key account.
- Support the Client Service Lead to originate, shape and drive winning strategic deals.
- Work closely with Line of Business, Client Service Unit to sharpen and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
- Provide sound technical and domain expertise to support pre-sales and solutioning activities.
- Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.
Job Requirements
- Degree in Electrical/Electronic Engineering/Computer Science or a related discipline.
- Minimum 7 years of post-qualification IT experience, including at least 3 years of experience in the FSI industry preferable.
- Able to do consultative selling with strong stakeholder and delivery experience. A potential candidate profile will be a strong Consultant level or new Manager level from one of the big Management Consulting firms.
- 3-5 years of experience in handling client stakeholder management, either in business development, pre-sales and/or project delivery management.
- Demonstrate strong problem-solving skills and logical thinking abilities.
- Prior management consulting experience will be highly regarded.
- Excellent presentation and communication skills.
- Passionate about new technologies in Robotic, IoT, Chatbot, AI, Cloud, and digital transformation consulting.
- Self-motivated, result-oriented and with the ability to generate new business opportunities from the ground level.
- Initiative, customer-focused, independent, and able to work under pressure.
- Presentable with strong client-facing experience. Good spoken and written English is a MUST.
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