Manager

5 months ago


Hong Kong, Hong Kong SAR China HKT Full time

Position Overview: We are seeking a highly skilled and motivated Business Analyst to join our team and contribute to two key projects: Data as a Service and "The Club" loyalty programme for HKT. As a Business Analyst, you will be responsible for analyzing business requirements, identifying opportunities for improvement, and providing strategic recommendations to enhance the effectiveness of these projects. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of data management and loyalty programmes.

Responsibilities:

Conduct thorough analysis of business requirements related to Data as a Service and "The Club" loyalty programme. Collaborate with stakeholders to gather information, understand their needs, and translate them into functional specifications. Identify gaps or inefficiencies in existing processes or systems and propose innovative solutions. Develop detailed project plans, including timelines, milestones, deliverables, and resource allocation. Work closely with cross-functional teams (including IT, marketing, operations) to ensure seamless implementation of project initiatives. Perform data analysis to identify trends, patterns, and insights that can drive decision-making for both projects. Create comprehensive documentation such as business requirement documents (BRDs), use cases, process flows, user stories, etc. Conduct regular meetings with stakeholders to provide updates on project progress and address any concerns or issues that arise. Collaborate with technical teams during the development phase to ensure accurate implementation of business requirements. Conduct post-implementation reviews to evaluate the success of the projects against defined objectives.

Requirements:

Bachelor's degree in Business Administration, Computer Science or related field. Proven experience as a Business Analyst in data management or loyalty programme projects is highly desirable. Strong analytical skills with the ability to collect, organize, analyze large datasets using tools like SQL or Excel.

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