Sales Manager, Corporate

4 months ago

Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Payments Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking a high calibre professional to join our team as a Sales Manager, Corporate.

Principal Responsibilities

Involves in the continued build-out of the Direct Sales Model in Global Payments Solutions (GPS), target operating models to support fast-moving companies with more straightforward cash management requirements while enabling more experienced Sales Managers to focus on complex solutions Takes part in designing and consolidating the Direct Sales model in Hong Kong Deepens customer insight by gathering information from many sources and uses it to shape HSBC’s approach to our customers Shows insight and judgement to identify, target opportunities, engage with customers and/or key decision makers and builds plans to enable delivery against customer requirements Refers more complex requirements to Solution Sales teams and records client requirements which cannot be met by HSBC’s existing product suite in our CRM tools Proactively leads research into external markets and competitors to identify and share ways to differentiate and deliver value to our customers in line with HSBC strategy Analyses customer behaviour across all touchpoints to optimize the sales approach and enhance service and customer cash management experience online and offline Explores the use of analytics tools to scale up new customer acquisition, cross-sell, up-sell and pre-emptive retention to drive incremental benefits to the business Takes responsibility for ensuring that cross-border referrals and/or international solutions are successfully concluded, and the requirements of internationally focused customers are met by collaborating with others, and by sharing best practice with others Uses a selection of sales techniques to identify, counter and resolve objections and uses a range of influencing skills in order to achieve closure of the deal and achieve personal targets, whilst knowing when to compromise to gain the most equitable solution without damaging future relationships Requirements Past working experience in a relevant role, Sales, Relationship Management, Service Proven ability to identify and meet customer needs through matching a broad range of products and services Good level of business acumen and commercial awareness, including of economic, cultural, procedural and regulatory issues Experience in implementing data science in multiple areas of business domains and a track record of leveraging large amount of data to drive significant business impact preferred Fluency in English, Cantonese and Mandarin

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