Client Service Representative

3 weeks ago


Hong Kong, Hong Kong SAR China Sun Life Full time

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans leur domaine – qui sont impatients de partager leurs connaissances avec vous. Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets. Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse – ils sont au cœur de tout ce que nous faisons. Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités – ici et partout dans le monde.

Description de poste :

Responsibilities:

To handle incoming and outgoing calls from and to members, employers and others in timely, courteous, efficient, effective and professional manner. To achieve expected standards of service and also meet standards in terms of quality, cost effectiveness and compliance with legislative requirements when completing assigned work/tasks. To collect client’s feedback for service improvement.

Requirement:

Degree holder in business or any related disciplines

At least 2 years working experience in financial institutions, preferably in call centre/ customer service

Knowledge in customer service functions Knowledge of MPF and ORSO legislation Fluency in spoken English, Cantonese and Mandarin Proficiency in using computer applications, including Word, Excel

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Catégorie d'emploi :

Employé temporaire

Fin de l'affichage :



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