Private Client Manager

Found in: Talent HK C2 - 3 weeks ago

Hong Kong, Hong Kong SAR China Moët Hennessy Asia Pacific Full time

Position

Moët Hennessy Diageo Hong Kong & Macau (MHD) aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.


Reporting to Private Client Director, this Private Client Manager will generate, lead and implement commercial strategies to increase existing business and capture new opportunities through nurturing key relationships with (U)HNWIs and extending personalized service. This role will assist the Private Client Director and Private Sales team in planning and executing business strategies encompassing strategic partnerships, brand campaign activations, CRM and other initiatives. They will drive prestige portfolio performance through the achievement of sales targets, client acquisition and project management through direct connections, luxury events and collaboration with local and global teams.


MHD is part of the LVMH Group and shares the commitment to the advancement of exceptional talents both locally and internationally. As an organization we believe that people make the difference and as such, we are committed to creating the future movers and shakers of tomorrow through a broad range of training and development opportunities and mentoring programs. We are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.


Profile

Role & Responsibilities: 

Develop and execute a sales strategy specific to UHNWI and VIP engagement to achieve the business growth Identify new sales opportunities for new business development and recommend actions for brand initiatives Build strong customer relationships with premium partners for new recruitment of UHNWI and private clients Achieve budgeted sales turnover, profitability ratios, brand awareness KPI’s and other brand’s health indicators Propose brand solutions in line with pricing, visibility and resource parameters Be able to represent the portfolio of brands through event hosting and personal introduction, delivering a credible and confident brand message 


Key Selection Criteria: 

Relevant experience in direct B2C luxury sales and client management in related industries. Possessing (U)HNWIs and VIP networks and an appreciation for quality, luxury and brands will be preferable Ability to represent the brands to consumers through ambassadorial duties, event hosting and personal introduction. A reasonably sufficient level of wine knowledge will be highly desirable Strong commercial sense and entrepreneurial spirits to seize and exploit commercial opportunities An independent yet collaborative team player, self-starter, motivated, customer focused and results oriented A good communicator with interpersonal, negotiation and presentation skills to manage key stakeholders across global, regional and local markets Creative, lateral thinking, strong in planning and implementation Fluent in English with proficiency of other Asian languages will be highly preferable

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