Officer, Personal Lines

4 weeks ago


Hong Kong, Hong Kong SAR China Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role delivers quality customer service professionally and efficiently via resolving customers and agents enquiries throughout the entire sales and customer journey. It also contributes to the sales through effective renewal underwriting and handling new quotations of General Insurance Personal Lines products

Job Responsibilities

Handle enquiries from agents / customers across different channels such as electronic platform, inbound / outbound call, and walk-in Resolve agents / customers dissatisfaction professionally and build long-term trust with agents / customers during case handling. Contribute to the sales and manage portfolio through effective renewal underwriting and handling new quotations Provide agents with quality services to facilitate new sales, and participate in the development of effective tools to facilitate holistic sales journey with ease from selling to policy administration Assist in implementing customer retention initiatives so as to retain renewal business and improve customer experience

Job Requirements

Form 6 or above, professional insurance qualification or having passed IIQE Paper I, II & III, is preferred, 1-2 years of working experience, preferably in general insurance Experience in customer services and/or call centre Good command of spoken and written Chinese and English
  • Senior Claims Officer

    3 weeks ago


    Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary To handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job Accountabilities Responsible for personal line...

  • Underwriting Manager

    1 month ago


    Hong Kong, Hong Kong SAR China Randstad Hong Kong Full time

    Company Overview:My client is a global insurance company, one of the largest non-life insurance groups in the world.The company operates in multiple countries across Asia, Europe, and the Americas, serving customers in over 40 countries and regions.Role Overview:This role will be responsible for providing underwriting for Personal Lines and SME...


  • Hong Kong, Hong Kong SAR China AIA Full time

    FIND YOUR 'BETTER' AT Blue Cross If you believe in better, we’d love to hear from you. About the Role Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet. Responsibilities: Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet. Process and approve claims in compliance with the...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary To handle personal lines claims with main focus on Travel claims With moderate supervision to manage medium standard (moderate severity/complexity) claims of travel and property claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job Accountabilities ...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swiss Re Full time

    Are you looking to take part in our Financial Lines growth ambition in Hong Kong and to make an impact by profitably underwriting risks and assuming responsibility for developing and fostering client relationships? This role will give you the chance to contribute to our success and also gain access to future opportunities across Swiss Re Group.About the Role...


  • Hong Kong, Hong Kong SAR China AIG Full time

    UnderwritingAIG’s underwriters develop insurance solutions that address the exposures ofcompanies and individuals, and embody AIG’s tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’sunderwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property,...


  • Hong Kong, Hong Kong SAR China AIG Full time

    UnderwritingAIG’s underwriters develop insurance solutions that address the exposures ofcompanies and individuals, and embody AIG’s tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’sunderwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property,...


  • Hong Kong, Hong Kong SAR China Swiss Re Full time

    About the Role We are seeking a Market Facing underwriter for FinPro with good technical and interpersonal skills to join the FinPro team to deliver a profitable growth ambition of our FinPro book in Hong Kong.  You will contribute to delivering top and bottom line plan in accordance to local and regional strategies, target segments in accordance...

  • Publicity Officer

    3 weeks ago


    Hong Kong, Hong Kong SAR China Television Broadcasts Limited Full time

    - Initiate and execute publicity plans to promote programmes, personalities and channel image in conjunction with outside organizations - Liaise regularly with front-line workers of the press - Prepare speeches and press release for publicity functions - Translate TV programme contents and materials - Degree holder with at least 1 year's relevant experience...

  • Personal Assistant

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the job.Assisting the CEO directly with their daily tasksManaging the CEO's schedule and coordinating meetingsCreating meeting materials like agendas, minutes, presentations, and reportsHandling incoming and outgoing communication such as emails, letters, and phone calls, and responding as neededHelping with travel arrangements, including flights,...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers grow faster than others.  If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Senior Claims Officer

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full time

    Job SummaryTo handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesResponsible for personal line claims focusing on...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...


  • Hong Kong, Hong Kong SAR China Veolia Full time

    Company Description Veolia Hong Kong  Job Description We are looking for a talented procurement professional to join our team, directly reporting to Business Line Director and functionally to Procurement Director to manage strategic procurement projects & activities on the assigned business line:  Strategic Procurement / Category...


  • Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full time

    Responsibilities:Solid experience in office supplies purchasing; pantry groceries; office equipment; electrical appliances; managing mailing orders; courier services; document storage, and maintain good records of office assets Support boutique fire services ordering / installation / annual inspection In charge of musical license application / renew ...

  • Personal Assistant

    3 weeks ago


    Hong Kong, Hong Kong SAR China Infini Capital Management Limited Full time

    Job Responsibilities: Handle personal and business-related matters of the CEO and provide secretarial support Responsible for organizing, scheduling, answer incoming calls and general enquiries Responsible for arranging the schedule of family members Responsible for managing the household’s calendar, travel plans, and event arrangements Sort and review...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...