General Insurance Claims, Specialist

Found in: Talent HK C2 - 1 week ago


Hong Kong, Hong Kong SAR China AIA Full time

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About the Role

Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet.

Responsibilities:

Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet. Process and approve claims in compliance with the Company’s policies, guidelines & agreed service standards Pro-active claims handling, including timely investigation on suspicious abuse claims Upkeep the claim status and undertake periodical reviews Assist in reports preparation Actively participates in team’s meeting, enhancement in workflow, claims system, UAT and projects, as assigned. Maintain good client relationships with the insured, agents and other internal counterparts

Requirement:

Tertiary education with 4 years’ of relevant experience Professional insurance qualification (e.g. ACII/ANZIIF) will be an advantage Basic knowledge of insurance principles and claims procedures & policies Able to work independently and meet service standards Self-motivate, multi-tasks handling and adapt to a changing environment Sound negotiation, interpersonal and problem solving skills Good team player Proficient in Microsoft Word/Excel Candidates with less experience or fresh graduates will be considered as Senior Analyst
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