Strategy Delivery Lead

5 months ago

Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Strategy Delivery Lead.

Principal Responsibilities

Supports Head of Strategic Delivery to drive the alignment of the GO&A Technology roadmap and strategy with the HSBC Technology strategic roadmap and Global Operations and HSBC business imperatives Facilitate the development of GOA technology strategies, translate these into actions and a cohesive roadmap, monitor performance, and report on the effective execution of these strategies as well as to drive the transformational agenda of the organisation. Responsible for the execution of all GO&A transformation initiatives Supports the Strategy and Transformation Lead to drive investment strategy across innovation and transformation initiatives Business relationship management and represent GO&A in business discussions to ensure GO&A technology strategic roadmap enables the delivery of business value and transformation Ensure that the GO&A long term strategy, vision and mission plans are understood within the team and by key stakeholders Support the planning and prioritisation of GO&A budget and benefit realisation to ensure alignment with strategic initiatives/objectives that deliver value to the business Own the implementation of GO&A Value Stream Enablers mobilisation, responsible for standardisation of design and rollout of a new Operating Model and ways of working across our Enabler teams Ensure alignment of the Technology roadmap and strategy with the agreed Outcome OKRs organisation design, location strategy, process optimisation and technology governance Accountable for end-to-end outcome delivery, managing creation and deployment of technology solutions for customers Tracks and communicates feasibility of delivery within Outcome Streams, supporting investment cases, hypothesis testing, and analysing demand from Outcome Streams Assesses feasibility of existing solutions’ replication and generate appropriate solution proposal, assess feasibility of delivery for proposed solutions and the readiness to build them to support prioritisation of backlog Requirements Deep understanding of the mechanics of a strategic transformation office Understanding of tollgates, how to manage governance Experience and ability to align strategic planning to business needs and requirements and drive their delivery A strong leader who can set the strategic vision and drive its delivery Ability to adopt Consultancy and Business Analysis frameworks in strategy definition and operating model definition areas Ability to adopt transformation methodology for transformation oversight and transformation delivery Ability to conduct and drive strategic planning for both short term and long term Strong written communications skills with the ability to generate communication for executive level audience Strong stakeholder management and facilitation to drive delivery at CxO minus one level Strategic thinking for navigation through complex challenges

Functional Knowledge

Expert understanding of products, services, and underlying processes for Value Stream Experience of DevOps/DevSecOps or SCALE Agile processes Ability to champion the customer in strategic and tactical decision-making scenarios Ability to apply risk assessment and management principles and processes and find ways of solving or pre-empting issues Detailed understanding of multiple business areas and relevant technology domains Ability to understand and deliver towards customer needs in large, global, complex organisations

Leadership & Teamwork

Build and maintain the broad and diverse set of skills required to run and effective operational team Exceptional ability to lead diverse cross-functional teams, with strong people leadership, teamwork, gathering information and analysing, judgment, decision making and communication Support a culture that supports innovation, learning, collaboration, transparency, and inclusiveness

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