Client Service Associate

6 months ago


Hong Kong, Hong Kong SAR China Snaphunt Full time

The Offer

  • Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
  • Working on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making
  • Flexible working options
  • A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.

The Job

Associate, Client Service, Vietnamese Speaker, Hong Kong

 Our client, an information services company in Hong Kong with their head office based in United Kingdom is currently expanding their business and is looking for an Associate, Client Service (Vietnamese Speaker) BASED IN HONG KONG

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

The Profile

Requirements

  • Strong academic credentials (undergraduate degree of 2:1 or above).
  • Noteworthy extracurricular achievement throughout school and university.
  • Relevant internship experience.
  • Fluent English and Vietnamese or C2 level is required; foreign language skills are desired.


The Employer

Our client is a consultancy firm established and managed by seasoned Human Resources professionals.



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