Card Product and Journey Manager

6 months ago


Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

WithinWealth and Personal Banking, the Consumer Assets team is responsible for improving portfolio profitability and achieving growth objectives for all lending products in Asia-Pacific, including credit cards, personal loans, overdrafts and mortgages. Operating in several strategic markets across the region, the division is a key contributor to the profitability of the HSBC private wealth business.

We are currently seeking a high calibre professional to join our team as a Card Product and Journey Manager.

Principal Responsibilities

Assist to formulate card product strategy to define distinctive product proposition for target segments to maintain leadership position in the market Work closely with data analytics teams to conduct regular data analysis to keep close monitoring on the product performance to identify potential risks and opportunities for business growth Manage and implement card product feature enhancement from time to time in response to the market landscape change with business case projection to ensure profitable returns on investments Drive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints Participate in new product and digital projects with end to end exposure from delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals Support day-to-day business tasks including but not limited to cost control and monitoring, competitor review and internal compliance and risk stewards clearance when required Requirements Degree holder in relevant disciplines Work experience on credit card and managing affluent/ high-net-worth segmentis preferred. Experience in digital projects or analytical areas would be a plus Strong business acumen and project management skills Self-driven with strong drive and positive working attitude Excellent analytical and problem-solving skills with critical thinking Fluent in Cantonese and English with good presentation skills

  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your PotentialAt HSBC, we're committed to helping our customers achieve their financial goals. As a Card Product and Journey Manager, you'll play a key role in shaping our product strategy to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement card product strategies to drive market leadership and customer...

  • Card Product Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Card Product ManagerHSBC is seeking a high-calibre professional to join our team as a Card Product Manager. This role is responsible for formulating card product strategy to define distinctive product propositions for target segments and maintaining a leadership position in the market.Key Responsibilities:Develop and implement card product strategies to...


  • Hong Kong, Hong Kong SAR China DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

  • Product Manager

    6 months ago


    Hong Kong, Hong Kong SAR China Crypto.com Full time

    Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.As a Card Product Manager, you will be...


  • Hong Kong, Hong Kong SAR China Thakral One Full time

    Role On Boarding Journey Development Desirable Qualities Knowledge/Experience Consumer financial services industry experience and strong understanding of unsecured asset businesses. Strong experience of market leading card on-boarding journey development. Experience of leading multi-channel sales programs and building business through...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job Opportunity at Hang Seng Bank LimitedHang Seng Bank Limited is committed to service excellence, and our people are our most important asset. We are seeking a Strategic Card Product Manager to formulate card product strategies, implement marketing programmes to grow the card-in-force of Hang Seng credit cards, and achieve other KPIs of business...

  • Card Product Manager

    3 months ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Credit Card Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Job Title: Manager Credit CardHSBC is seeking a high-calibre professional to join our team as a Manager Credit Card. This role is responsible for improving portfolio profitability and achieving growth objectives for all lending products in Asia-Pacific, including credit cards, personal loans, overdrafts, and mortgages.Key Responsibilities:Formulate card...


  • Hong Kong, Central and Western District, Hong Kong SAR China Thakral One Full time

    About the RoleWe are seeking a highly skilled Onboarding Journey Development Specialist to join our team at Thakral One.Key ResponsibilitiesImprove onboarding journeys across channels and enhance straight-through processing (STP) rates and reduce turn-around time (TAT).Collaborate with sales, credit, underwriting, and market teams to manage daily process...


  • Hong Kong, Hong Kong SAR China AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Company OverviewHong Kong and Shanghai Banking Corporation Limited (HSBC) is a global banking and financial services organization with a rich history spanning over 150 years. With operations in over 80 countries, we provide a wide range of financial products and services to individuals, businesses, and institutions.Salary RangeThe estimated salary for this...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job OverviewHang Seng Bank Limited is seeking a seasoned professional to lead the development and implementation of card product strategies. As a key member of our team, you will be responsible for formulating and executing marketing programs to grow our credit card portfolio and achieve business targets.Key ResponsibilitiesDevelop and implement card product...


  • Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

    Crypto Job OpportunityOur team at Crypto is looking for a highly skilled Product Manager to lead our card product initiatives. As a key member of our cross-functional team, you will be responsible for the end-to-end management of card products.About the RoleWe are seeking an experienced product manager to join our team and drive revenue growth through the...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your Potential in a Dynamic RoleHSBC is seeking a talented professional to drive business growth and customer engagement in our Wealth and Personal Banking division. As a key member of our team, you will be responsible for developing and executing card acquisition strategies to deepen market penetration and grow market share.Key...


  • Hong Kong, Hong Kong SAR China AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Product Director

    4 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Thakral One Full time

    About Thakral OneThakral One is a leading company in the financial services industry, focusing on unsecured lending and card capabilities.Job OverviewWe are seeking an experienced Product Director to lead our card innovation efforts. The successful candidate will be responsible for driving new product development and refreshing existing propositions.Key...

  • Manager Credit Card

    1 week ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Product Manager

    2 months ago


    Hong Kong, Hong Kong SAR China TEKsystems Hong Kong Full time

    One of the world's leading MNC Global Payments Brand is looking for a Product Manager to work on an end to end project to fully revamp their affluent cards systems in the credit card portfolio migration and/or conversion projects. An individual coming from credit card history with Product Manager experience working on a project end to end is desirable....

  • Product Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Citi is seeking a highly skilled Product Manager - Cards Partnership & Management to join our team in Hong Kong. As a key member of our Cards Product Partnership & Management team, you will be responsible for managing a team of Product Managers to accomplish established goals and conduct personnel duties. You will oversee strategic program roadmaps,...

  • Product Manager

    2 months ago


    Hong Kong, Hong Kong SAR China TEKsystems Full time

    Job Summary One of the world's leading MNC Global Payments Brand is looking for a Product Manager to work on an end to end project to fully revamp their affluent cards systems in the credit card portfolio migration and/or conversion projects. An individual coming from credit card history with Product Manager experience working on a project end to end...