L1 Service Desk Analyst

L1 Service Desk Analyst IT (Information Technology) Contractor / Temp Hong Kong, Hong Kong Reference 24000LX3 Start date Immediately Publication date 2024/09/13 Responsibilities Department Description Welcome to the IT Infrastructure department, Global Technology Services (GTS). IT infrastructure is one of the major stakes for the bank...

The Service Desk Analyst role entails providing essential support for resolving basic incidents and handling requests directed to the regional service desk. Responsibilities: Serve as the primary point of contact for internal staff, offering assistance through phone calls, emails, live chat, and self-service tickets concerning IT issues.Provide 1st line...

The Service Desk Analyst provides support for basic incident resolution and requests reported to the regional service desk. Responsibilities: Act as a single point of contact and support internal staff via phone calls, emails, live chat and self-service tickets from internal staff regarding IT related issues and queries. 1st line support: troubleshooting of...

About Sopra Steria I2SSopra Steria is a leading European tech company specializing in Consulting, Digital Service, and Software. With 60,000 employees worldwide across Europe, North America, and Asia, Singapore serves as the APAC headquarters for Sopra Steria I2S. Our Asia Pacific division, EvaGroup Asia Pacific, focuses on Infrastructure, Cloud, and...

The Unity Partners Service Desk Analyst role is a critical position that ensures seamless IT support for internal staff. As the primary point of contact, you will provide timely assistance through various channels, including phone calls, live chat, and self-service tickets.Responsibilities:You will serve as the first line of defense in resolving basic...

Job Title: Service Desk ManagerClassy Wheeler Limited is seeking an experienced Service Desk Manager to lead our IT service desk operations. The successful candidate will be responsible for managing the day-to-day activities of the service desk, ensuring that all customer inquiries are resolved efficiently and effectively.Key Responsibilities:Manage the...

About the RoleWe are seeking a highly skilled and customer-focused L1 Service Desk Analyst to join our team at Sopra Steria I2S. As an IT support specialist, you will be responsible for providing exceptional support to internal staff via phone calls, emails, live chat, and self-service tickets regarding IT-related issues and queries.The ideal candidate will...

About the Role: We are looking for a Service Desk Analyst to join our Gore Medical IT operations team in AP. In this role, you will be responsible for providing technical support and assistance to end-users, resolving IT-related issues, and ensuring the efficient operation of IT resources. This role involves responding to service requests, diagnosing and...

Our client is a multinational logistics firm that is headquartered in Hong Kong and has presence in over 15 countries across Asia, Europe and America. They are looking for an IT Support Analyst to join their IT Operations team to provide L1/L2 support to users across their Hong Kong, which includes IT incidents and service requests. Why should you apply?...

About the RoleThe Service Desk Analyst provides support for basic incident resolution and requests reported to the regional service desk.Key ResponsibilitiesAct as a single point of contact and support internal staff via phone calls, emails, live chat and self-service tickets from internal staff regarding IT related issues and queries.1st line support:...

Job Overview\The Langham, Hong Kong is seeking a Front Desk Service Manager to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences through effective management of the front desk operations.\Key Responsibilities:\\Supervise and coordinate the activities of the front desk staff, including...

Our client is a multinational firm that is headquartered in Hong Kong and has presence in over 15 countries across Asia, Europe and America. They are looking for an IT Support Analyst to join their IT Operations team to provide L1/L2 support to users across their Hong Kong, which includes IT incidents and service requests. Why should you apply? Stable...

Service Desk Manager (Financial Industry) Client Description Global corporate finance company Job Description Be a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...

Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Head of Desk - Hong Kong office As a Senior Member of our Front Office team, the Head of Desk has...

Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Langham, Hong Kong. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage front desk operations, including guest check-in and...

Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction.Location: Ngau Tau Kok / Kwun TongNature: 1-year Renewable Contract Others • Will...

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...

Job Title: Front Desk Operations Manager\rThe Langham, Hong Kong is seeking a skilled and experienced Front Desk Operations Manager to join our team.">About the Role">We are looking for a highly organized and detail-oriented individual to oversee the front desk operations, ensuring seamless guest experiences and efficient check-in/check-out processes.As...

We are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at The Peninsula Hong Kong.Key Responsibilities:Manage and oversee the efficient operation of the Front Desk, ensuring seamless guest experiences.Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional...

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...