Director, Third Party Governance and Operational Resilience Lead, Asia

7 months ago


Hong Kong, Hong Kong SAR China Manulife Full time

Job Description

The opportunity

The Asia Third Party Risk & Governance Lead will be responsible for the oversight and coordination of third-party risk management in line with new policy being drafted to comply with OSFI B10 for Asia franchise across all business units. In this role, the person will assist multiple diverse business units across the functions and countries in managing third party inventory and risk management requirements to ensure compliance to Global Risk Policy.


Responsibilities

Lead cross functional regional team in line 1 to ensure compliance to third party policy. Creating Asia procedures outlining the development of third-party lifecycle assessment risk management program ensuring alignment with all applicable laws and regulatory guidance

Supervise and guide for inventory completion as well as risk assessment of all third-party relationships.

Guide team on best practices

Provide governance on third party inventory and ensure completeness.

Training and coaching of all appointed team members on third party assessment.

Sets governance and MIS processes for KPIs

Work in partnership with Segment and Global Stakeholders, such as Risk, IT, procurement, and distribution, to develop formal procedures needed.

Inventory Management and Support

Provide regular status updates on overall Asia Segment third party Program status to Asia risk and global committees.

Availability to work on ad hoc third party or other Risk & Control Projects deems a priority by the organization.

Interface with internal audit teams and regulatory representatives providing program adherence, emerging risks, roadmap and efficiency initiatives; key representative for third party program during exams and audits.

Work on Asia Operations BCP enhancements and Operational Resilience related requirement as needed by upcoming OSFI circulars. Be a lead for Asia Operations for these activities.


How will you create impact?


This role is critical for Asia to ensure compliance to regulatory requirements and expectations.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.


What we are looking for

Bachelor’s degree

Minimum of 10+ years’ experience working in corporate with Operations or risk management with knowledge of financial institutions.

Knowledge of applicable Financial Services Industry legislation, policies and best practices regarding usage and management of third parties

Ability to work in a global business setting.

Ability to work independently and as part of a team to complete assigned tasks within stated guidelines, deadlines with competing priorities.

Ability to analyze and organize large volumes of data.

Exceptional written, communication and presentation skills

Proven experience in stakeholder management with communication and partnership in regional, local business levels and external parties.

Leadership required to influence and lead team to achieve deadlines and to overcome/resolve unforeseen challenges.

Collaborative mindset with good influencing skills to a wide range of internal and external stakeholders

Experience in project management discipline, executing projects by developing execution and delivery plan, and effectively managing multiple stakeholders simultaneously.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.


Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .



  • Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    About Manulife Financial Asia LimitedManulife Financial Asia Limited is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.Job Description:We are seeking a highly skilled...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Job Title: Third Party Risk Management Lead, Asia OperationsJob Summary:This role is responsible for overseeing and coordinating third-party risk management across all business units in Asia, in line with new policies to comply with OSFI B10.Key Responsibilities:Lead a cross-functional regional team to ensure compliance with third-party policy.Supervise and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the OpportunityWe are seeking a highly skilled professional to lead our Asia Third Party Risk & Governance function, ensuring compliance with regulatory requirements and industry best practices. This role will oversee the coordination of third-party risk management across all business units in Asia, working closely with stakeholders to develop and...


  • Hong Kong, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Description The opportunity The Asia Third Party Risk & Governance Lead will be responsible for the oversight and coordination of third-party risk management in line with new policy being drafted to comply with OSFI B10 for Asia franchise across all business units. In this role, the person will assist multiple diverse business units across the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Company OverviewAt Company 331 - Manulife Financial Asia Limited, we are dedicated to helping our customers achieve their financial goals. Our company is a leading international financial services group that provides financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.We operate across multiple...


  • Hong Kong, Hong Kong SAR China Sun Life Full time

    Job Description : This is a first line risk role, responsible to lead and oversees the delivery of Third-Party Risk Management (TPRM) initiatives, and support business stakeholders to implement and manage the relevant TPRM programs and activities throughout the TPRM Life Cycle. Job description (heading) Lead the implementation of TPRM Policy and...


  • Hong Kong, Hong Kong SAR China Sun Life Full time

    Job Description : This is a first line risk role, responsible to manage the delivery of Third-Party Risk Management (TPRM) initiatives, and support stakeholders to implement and manage the relevant TPRM programs and activities throughout the TPRM Life Cycle. Job description (heading) Facilitate the implementation of the TPRM Policy and operating...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job OverviewA Career with Hang Seng BankHang Seng Bank Limited is dedicated to delivering exceptional service and fostering a culture of excellence. We believe our people are our greatest asset, and we strive to provide them with opportunities for growth and development.Job DescriptionWe are seeking an experienced Manager, Chief Control Office to join our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Job Title: Senior Manager, Third Party Risk Management LeaderSun Life is seeking a seasoned Third Party Risk Management professional to lead and oversee the delivery of Third-Party Risk Management initiatives across Asia.Key Responsibilities:Leverage your expertise in risk management to develop and implement effective TPRM policies and operating guidelines...


  • Hong Kong, Central and Western District, Hong Kong SAR China Wayfair Full time

    About the RoleWayfair is seeking a highly experienced and accomplished Strategic Logistics Director to lead our Asia Operations team. As a key member of our global logistics organization, you will be responsible for developing and implementing strategies to drive operational excellence and efficiency across our Asian supply chain.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About the RoleCiti is seeking a highly skilled Operational Resilience Strategy and Governance Manager to join our team in APAC. In this role, you will play a key part in ensuring that our operations are resilient and able to withstand disruptions.Key Responsibilities• Develop and implement operational resilience strategies across the region• Collaborate...


  • Hong Kong, Hong Kong SAR China Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Hong Kong, Hong Kong SAR China Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career in Performance ServicesHang Seng Bank is committed to excellence in service. Our people are our most valuable asset and play a crucial role in enhancing our performance for customers and delivering best-in-class products and services.We are seeking a high-calibre professional to join our team as Strategic Operations Lead to oversee bank-wide...

  • Business Analyst

    3 weeks ago


    Hong Kong, Hong Kong SAR China TEKsystems Hong Kong Full time

    Leading international insurance company Working on a risk and compliance transformation project Flexible working environment Our client, a leading international insurance company, is looking for an experienced business analyst to join their risk and compliance team. This business analyst will be working on a third party management framework implementation...


  • Hong Kong, Central and Western District, Hong Kong SAR China Wayfair Full time

    Job DescriptionCastleGate Forwarding (CGF) is a fast-growing digital freight forwarding organization within Wayfair's broader CastleGate Logistics network. Our mission is to provide Wayfair suppliers with turn-key Freight Forwarding services that are predictable and reliable, enabling them to scale their business efficiently.We are seeking a highly skilled...


  • Hong Kong, Central and Western District, Hong Kong SAR China ECMS (Asia) Full time

    About the RoleWe are seeking a skilled Business Analyst/PM, Risk to support our team and business unit for operational risk.The successful candidate will partner with a global and leading insurance firm to manage project timelines, collect functional requirements between risk and internal teams, and improve the implementation and governance of the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the RoleWe are seeking a highly skilled Senior Business Continuity Manager to join our IT Resilience team. As a key member of our organization, you will be responsible for leading and managing regular exercises, including cybersecurity tabletop, technology recovery, business unit alternate site, and emergency notification.ResponsibilitiesDevelop and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Job DescriptionHSBC is seeking a high-calibre professional to join our team as an Operations Resilience Analyst, Chief Control Office. As a key member of the Global Service Delivery team, you will play a crucial role in supporting the delivery of the Operational Resilience programme for HSBC, Hong Kong (AMH). Key Responsibilities:Support the AMH businesses...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential plc, we're dedicated to protecting our customers' futures and connecting with our communities. As a leading international financial services group, we're committed to fostering a culture of diversity and inclusion.Job DescriptionRisk Governance RoleWe're seeking an experienced Chief Risk Governance Officer to oversee the implementation of...