Specialist - Client Development

4 weeks ago


Hong Kong, Hong Kong SAR China Louis Vuitton Malletier Full time

Position

Job responsibilities:

Build rapport and trust with clients by providing exceptional customer service and personalized experiences. Analyze client data and purchasing behaviors to identify opportunities for growth and revenue generation. Collaborate with sales teams to execute client outreach initiatives and drive sales through effective client management practices. Keep abreast of industry trends and competitor strategies to recommend innovative approaches to client development. Oversee the planning and execution of client events, promotions, and other initiatives to drive brand awareness and engagement. Monitor market trends and competitor activities to identify opportunities for innovation in client experience strategies.

Profile:

Bachelor's degree in Business, Marketing, or related field. Minimum of 3 years of experience in client relationship management or customer experience roles within the luxury retail or hospitality industry  Proven track record of success in client development or a similar role within the luxury retail sector. Strong understanding of luxury consumer behavior and market dynamics. Excellent communication and interpersonal skills with the ability to engage and connect with high-profile clients. Analytical mindset with the ability to interpret data and draw actionable insights. Ability to work independently and as part of a team in a fast-paced, high-pressure environment.

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