Cross-border Business Manager

1 month ago


Hong Kong, Hong Kong SAR China The Bank of East Asia Full time
Responsibilities
Assist Section Head to execute business strategies and initiatives to grow the cross-border customer base and business for Personal Banking Division, BEA Hong Kong (“BEAHK”). Performing customer engagement, portfolio growth management, account opening and operation flow enhancement and digitalization, while monitoring all initiatives are in compliance with the Bank’s internal process and procedures, as well as the latest guidelines from regulators in Hong Kong and the Mainland Assist in designing customer centric cross-border journey Ensure appropriate system and platform support to enable effective implementation of banking services to suit the needs of cross-border customers Oversee regular competitor analysis for keeping the Bank's market competitiveness in terms of product, channel delivery and customer experience Develop and maintain effective and efficient procedures workflow to ensure proper operation of cross-border business for the bank Facilitate communication with BEA China on all cross-border acquisition and portfolio building initiatives with regular briefings
Requirements
University graduate in Business Administration, Finance, Economics, Marketing or related discipline preferred; Minimum 5 years’ of experience in the banking sector or financial industry, preferably in wealth management products development or management, segment management, business management, product marketing, or distribution and sales support management position which include: Solid experience in Cross-border business, which includes product /segment management, project and portfolio management, process and system enhancement in banking or financial services industry; Sound knowledge of the bank’s wealth management products & services A team player with good interpersonal, communication and analytical skills; strong command of written and verbal English and Chinese, fluent speaking in Putonghua is a must; Independent, self-motivated and excellent problem solving skills Proficiency in Excel, Word and PowerPoint

 Candidate with less experience will be considered as Assistant Cross-border Business Management Manager




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